One Medical

The One Medical app makes it fast and easy to get care for your body and mind.

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One Medical - Your Care, Anytime, Anywhere

One Medical is a membership-based app that simplifies access to primary care for your body and mind, offering 24/7 resources like appointment scheduling, prescription management, secure messaging with providers, and on-demand virtual care nationwide.

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App stats

By: 1Life Healthcare, Inc.

Users: 275,323

1.31K

Rating: 2.99

(1,892)

0.11

Version: 4.62.0 (Last updated: 2024-12-06)

Creation date: 2013-03-27

Email: te*****@onemedical.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers

Camera: take pictures and videos

Microphone: record audio

Other:

receive data from Internet
view network connections
full network access
change your audio settings
run at startup
draw over other apps
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 119,556 ▲ 76

Other rankings

#92 in Medical (Free) ▲ 7

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App summary

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One Medical is reimagining the doctor’s office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? Get answers to a medical question in the middle of the night? With One Medical, your doctor’s office is at your fingertips, 24/7.

Here’s some of what you can do in our app:
● Schedule an in-office or remote visit in a state where we have offices
● Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat at no extra cost
● Receive reminders for upcoming visits and service recommendations
● Send and receive secure messages with a provider
● Request prescription refills and renewals
● Access your health records and care plans
● Manage bills, copays, and insurance
● Find offices close to where you live, work, and travel

Only One Medical members can access the app. Download the app and join One Medical today.

About One Medical

We’re a membership-based primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for.

We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

All One Medical patients enjoy:

● Compassionate providers who take time to listen
● Appointments that start on time
● Drop-in lab services at One Medical offices
● Referrals to top specialists when needed

Learn more about membership at onemedical.com or ask your employer if One Medical is one of your employee benefits.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Excellent customer service and support.
Easy to book appointments and manage notifications.
Generally glitch-free app functionality.

Cons

Inconsistent login issues across Android devices.
The app frequently redirects users to a web browser.
Poor integration with other medical records/systems.

Most mentioned

Login problems, especially on older Android devices.
Issues with app functionality leading to frustration during appointment scheduling.
General dissatisfaction with the app's organization and user interface.

User reviews

it's just a stupid referral service only. no patient data view. unsubscribing. when you try to log in with app, it's just web portal, and it says "not found"! , ended up trying on computer on the browser, and when i go in, there's no patient data view, just download zip off pdf! i spent months waiting for the records now i can't view it. totally useless! i thought at least I'm paying to have a place to view my records! it's just a stupid referral service only.unsubscribing. pathetic.

Steven Wang, 2024-12-12

Been a member for about a year. What is offered here is not worth giving money for. Especially to Amazon. Kinda neat, but most everyone offers tele-health now, I don't need a paid "premium" experience. Have found absolutely no benefit in involving One Medical in my healthcare. Fun side note, apparently providers agree; 3 providers I've used with One Medical have all left the organization. So I've had to start fresh each time.

J Sheets II, 2024-12-05

Terrible. Ever since Amazon bought them, all the doctors and staff are miserable, there's no convenient appointments, and I hate that Amazon has my health information now too. I cancelled and I'm not looking back. Nowadays there are so many similar competing services that don't even charge a yearly fee that provide better care.