Therapie Clinic
Earn points and enjoy rewards
Total ratings
undefined
(Rating count:
NaN) Upgrade to see all 20 reviews
User reviews
Recent rating average:
1.80
All time rating average:
undefined
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-20 |  |  | Awful awful awful. Can't log in on the app or on the website. Have contacted IT and even had a receptionist in one of the clinics email IT for me as well and never got a response back. Stop asking people to use the app for bookings even when you're aware it clearly doesn't work. |
| 2024-05-07 |  | | App is fine if you can get into the thing! My login won't let me in or update my password. I changed my name / email with the clinic in-house and they said this wouldn't impact the app login... but evidently it did. I've been locked out for months and get no replies from app support or customer service |
| 2024-01-15 |  | | not good enough my appointment never shows up on the app no matter how many times I reinstall I need to rebook my appointment I can't get through via phone always busy unreachable after my treatment is done I won't be rebooking any further treatments. |
| 2023-05-15 |  | | The app used to work fine but isn't working properly now. When you go to select a clinic to attend for your treatment, no options are shown, so it is impossible to book any appointments |
| 2023-04-19 |  | | Updated the app and tried to book an appointment through app and website, I'm not getting any options to even choose a clinic, it was working just fine before so what happened? Please fix the system. Very inconvenient. |
| 2023-04-04 |  | | I don't know how this clinic has multiple stores nationwide. Their treatment is TERRIBLE. The call centre is useless. Why can't customers access the clinic themselves by phone? It's a strange business setup. I don't think the clinicians know what they're doing. If you have sense, I would try a different clinic to do your treatment because I guarantee your skin won't get better. It will get worse. |
| 2023-03-23 |  | | I don't know what you did, the app was ok before, at least if worked as expected. Now booking is an experience from hell. It shows slots that are not really available which is by far the worst problem. This happens in web too. Before you could book 2 treatments at once now i had to book in separate days. It won't refresh the ui state, i cancelled a booking and had to reopen the app for this to reflect the ui. Terrible. |
| 2023-03-04 |  | | Making a suggestion as a developer who is a user of the app : 1) should be able to see how many sessions you have left 2) be aware of this scenario - a customer might get an appointment changed on the day by the clinic. The user may then change their mind and reschedule through the app. A user should NOT be able to reschedule an appointment that has already been changed by the clinic as the credit has been spent in the physical store. I'd recommend adding an if statement for this use case |
| 2022-11-28 |  | | My experience was excellent, the staff were very helpful and Dr Aoife explained everything to me and I felt great after my treatment. I will certainly be back in THERAPIE IN SLIGO. |
| 2022-09-09 |  | | The app doesn't work well. You can't book or reschedule treatments. I have to call the clinic each time or book it onsite. |
Upgrade to see all 20 reviews