Nordea ID
Nordea ID app, an easy and secure way to Nordea services.
Total ratings
4.33
(Rating count:
62,431)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Makes banking easier for some users.
- Good service overall.
Cons
- Unreliable performance and frequent authentication issues.
- Confusing and cluttered user interface after updates.
- Difficulties with activation on new devices.
- Problems with receiving notifications.
- Issues with integration when using VPNs or multiple SIM cards.
Most mentioned
- Authentication failures and issues with verification.
- Confusing user interface changes after updates.
- Problems with device activation and reactivation.
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User reviews
Recent rating average:
2.00
All time rating average:
4.33
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | Makes banking much easier! I changed my rating from 5 stars back in 2017 into 3 today (27.11.2024) simply because a recent change added unnecessary and confusing functionality into the GUI. Now Nordea ID offers the launching of mobile bank application in the GUI which is narrowing down the scope of ID. Most times I use Nordea ID for non Nordea identification and the user interface should be clean not clogged as often there are delays which then makes one think should I push something in GUI. |
| 2024-11-04 |  | | one hand mode for number pad please. too many clicks. They ruined the experience in update 3 yearish ago. you have now an unneccessary drop down menu for choosing fingerprint or code. |
| 2024-11-04 |  | | Reoccurring problem with authentication via nordea id when buying tickets via the HSL app, it would be good to do something with this is very annoying and inconvenient. You can't confirm the purchase cause the "authentication failed," especially when both apps are on the same device (phone) |
| 2024-08-08 |  | | WARNING this app is a scam! After you use it to login by typing your PIN in the app, you get redirected to an external website, that asks for your BankID password! Never write that password anywhere else except the BankID-provider-bank website. Check the padlock box on your browser, if it's not your bank then steer away! EDIT: so the developer answered that it's perfectly safe to type your BankID password on 3rd-party websites? Do I read this right?!? |
| 2024-07-12 |  | | Annoyingly unreliable, if you are using it to confirm payments using the same phone as where the Nordea ID is applied. Fewer issues if used in conjunction with a different device (e.g.PC) though. |
| 2024-06-27 | | | I cannot activate the app on another device. I followed the instructions , my old activated app gives the QR code , but the unactivated app on the new device does not allow scanning for activation. There is no option for that. The Only option is to order PIN and activation code again!!! The instructions from the nordea site are not correct. Diappointed.... |
| 2024-06-17 |  | | Good service but absolutely abysmal uptime for a bank of this size. Have been left stranded without access on multiple occasions (this year!) |
| 2024-06-13 |  | | So, from now on when I want to log into my bank account and/or confirm my identity on government site(s) / make a purchase online from any other device anywhere, where I have no active internet connection on my phone (e.g. abroad) - I won't be able to do it. What a great improvement! Thanks a lot! |
| 2022-12-17 |  | | Decent authentication app, though some features seem to be hidden or missing, that you nevertheless encounter online. Like the "offline signing" function, if the client website only offers that, there's no easy way to access it in the app. Also seems to be an issue with notifications, as I never receive them and instead have to open the app again manually - whence it immediately enters the verification mode. |
| 2022-09-21 |  | | Many years have passed and your app still sucks. The verification process gets cut off after the personal ID number is dialed. This happens ALWAYS when there's no direct link to Nordea ID app and one has to leave original app in order to open Nordea ID!That's how a never ending loop begins: I have to give my login information in one app and when it asks me to open Nordea ID it never finishes the verification! Fix this asap, please. I can't identify myself most of the time - INCREDIBLY ANNOYING! |
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