Segway-Ninebot
Segway-Ninebot, Simply Moving!
Total ratings
3.48
(Rating count:
8,776)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Works well for managing scooter settings
- Ability to track battery percentage
- Nice community feature for sharing ride experiences
Cons
- Frequent connectivity issues with Bluetooth
- Outdated user interface
- Problems with forced firmware updates
- Inconsistent ride tracking and data recording
- Lack of responsive customer support
Most mentioned
- Bluetooth connectivity problems
- Outdated UI
- Frustration with forced firmware updates
- Limited functionality and tracking issues
- Poor customer support
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User reviews
Recent rating average:
2.50
All time rating average:
3.48
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-22 |  | | I was able to connect a device to an older version of this app once I deleted the current version. I didn't quite catch the update to stop it in time, so that made it unable to connect again. I then repeated the operation and got it reconnected. That's a lot of troubleshooting just to connect. There should be an update for the remaining devices that won't connect to the current build. Anyways, there's a nice community within it where users share their ride pics and post their stories. |
| 2024-11-15 |  | | It's a great app and it always works like expected. The only problem I have is the user interface. It looks old and outdated. I know that it works but I would like to see this app's User interface modernised. |
| 2024-11-01 |  | | I was so happy with the performance of the original boost and the power in my mountain terrain but after update the midium recovery and boost are gone also it feels way weaker even my region is only 22 kmh. I dont understand how the US scooter can have high speed and the power with the same hardware and i have no penefit from my limitation in speed. No firmware and software roll back is bad in this case. Still the scooter is possibly the best, but this forced software updates messing up.Stop it! |
| 2024-10-19 |  | | Trying to force me to use the new firmware. Absolutely not, they don't let you roll back. The dashboard was cool, but this is unacceptable. Luckily you can reload the app for 10 seconds to avoid the forced firmware "upgrade" notice. You can bet your bottom dollar I'll uninstall once they figure this out. |
| 2024-10-16 |  | | So at first the app worked as well as can be expected but then wouldn't stay open for more than a split second. It would then randomly connect for a day and then again completely quit working. So I decided to Wipe/Reformat my Android and the app then worked as when newly installed. |
| 2024-10-11 |  | | Very confusing app, can't find tracking location as well as locking function is so poorly represented, tried everything it was saying, nothing worked, no videos or demo on anything and it's kind of only explained in the head of the one who introduced this very poor app!! I would give it (-10) starts if I could!! |
| 2024-09-23 |  | | Completely useless. Operates entirely on a hypothetical mile range. App says I have 17 mile range, I go 5mph on a completely flat road for 2 minutes, suddenly down to 13 mile range. Guard mode only works within 3 feet of the scooter. Don't trust it, buy a brake lock. The only value in the app is being able to see your battery percentage, because for some reason it is never displayed on the actual scooter. You'll have to experiment on your own to find your actual mile range. |
| 2024-09-15 |  | | The lock screen interface doesn't follow language settings and is in Chinese, which sucks and is the main reason for 3 stars. It also interferes with music players on the lock screen. Otherwise it works well and does what you need it to easily, including locking, changing some settings of the scooter, trip tracking/mileage, stats on the scooter and battery, firmware updates, and a segway-only social platform that can be fun if you want to ride with other people and maybe make some friends. |
| 2024-06-05 |  | | Great basic app for managing my scooter. The app works well. It does what I need it to do. It is a great help to fine tune the settings so that I can get the most out of my ride. I took away a star for the following very minor quibbles. Sometimes it takes a bit to connect to Bluetooth. The interface is a bit cumbersome. There's no way to remove the beginners tasks. |
| 2023-10-23 |  | | For our family's scooters, the app has been great. Easy to set up and use for each of our devices. *update* I just setup two fingerprint u-locks that were on sale last week on the store. They aren't supported in this version of the app! I had to get an old phone to load the Segway Lite app, change my account password to a shorter and less secure one, just to perform the initial setup of the locks. Before that, they can't even be used with keys-only since any fingerprint opens it out-of-box. 🤬 |
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