News & Observer (N&O): Mobile
Get the latest Triangle area news from the Raleigh News & Observer.
Total ratings
2.07
(Rating count:
394)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good journalism and content from the newspaper
- Visually appealing redesigned app
Cons
- Frequent login issues and notifications not directing to articles
- Slow performance and long load times
- Unresponsive app with crashes and freezing
- Poor customer service experience
- Printing issues with puzzles
Most mentioned
- Notifications do not lead to the intended articles
- App takes a long time to load or crashes
- Frequent account issues and subscription problems
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User reviews
Recent rating average:
1.90
All time rating average:
2.07
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-29 |  | | Update Aug 29, 2024: The latest version of the app just took a huge step backwards. Notifications take you to a login screen even if you're already logged in, then once logged in dumps you at the home screen instead of the story you were wanting to see. This morning clicking on a story headline took you to the wrong story details. Come on McClatchy staff, do better! I want to support local journalism, but this makes it hard. |
| 2024-08-14 |  | | This app still needs a lot of work but is improving. There is still no option to print the classic puzzles in the Android version. You can send to the printer, but it is printing an image that takes a lot of ink. The Windows works much better for printing the puzzles. |
| 2024-07-17 |  | | Update: they completely changed the app and I hate the new as much as I hated the old. Right now it won't even open for me. Tapping on a story opens the wrong story. Some don't open at all. |
| 2024-06-25 |  | | Tapping notifications does not lead you to the articles or results in white screen or login prompt. It's a shame because the journalism is good. |
| 2023-11-29 |  | | App does not work well at all. Really takes up a lot of resources and freezes. It took me numerous tries to log in. At the end of my yearly subscription they tried to auto renew me, and when charging my card failed they sent this debt to a collection agency. Avoid like the plague. I am about to report to WRAL |
| 2022-07-15 |  | | App currently not working. Try to open it and it just dsplays the splash screen and hangs there. Tried rebooting the phone, no change. Update: Based on a response below I cleared the cache, no change. Then I cleared the data. That fixed it. I did not have to uninstall / reinstall |
| 2022-04-05 |  | | Simple, streamline new app. Not a whole lot of bells and whistles, and that's fine with me. One major grip about the app is that, the "share" capability only allow you to share the images of the news article, not an URL to the WWW version of the article. Please consider revise that feature. Thank you. |
| 2022-01-20 |  | | After months, tapping a notification still prompts a 5-10 minute load time. Yes, I've cleared cache and all that. It didn't help. Clicking the share button shares the main image from an article, not a link to the article. Notifications have the header "News GenericP v1.3.3 Observer". Has anybody at your company ever actually used this? I want to use this app. Please make it possible. |
| 2022-01-10 |  | | Horrible app. Still garbage I didn't think it was possible but it's even worse. You send a notification for a story, I click on it, after 10 minutes of scrolling I give up. Never found the story but saw other story over 5 times each. What a joke. You should be ashamed |
| 2021-10-18 |  | | The newspaper has good content, but this app is weak. Links from headlines on the splash screen often open to a "page missing" page only for you to backpage to the article. However, you're not so lucky following links past this-- if you click links in articles you just get more blank "missing" pages with no way to actually access them. Also, notifications often pop up and when you click these you aren't taken to the article but just the main N&O splash page . |
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