UNIVERGE ST500

UNIVERGE ST500 is the enterprise IP telephony client for Android smartphone.

UNIVERGE ST500 - Enterprise IP Telephony Client

"UNIVERGE ST500" is an enterprise IP telephony client for Android smartphones, allowing users to make and receive calls from anywhere, utilizing Wi-Fi or mobile data. This app helps businesses save costs on calls, reduces the need for call forwarding, and simplifies communications with a single point of contact. Features include call history, hands-free mode, video calling, and various call management options, making it an essential tool for mobile professionals.
Install from Google Play Store

App stats

Users: 58,408
73
Rating: 2.08
(175)
Version: VARY (Last updated: 2024-11-22)
Creation date: 2018-09-03
Permissions
Device & app history: retrieve running apps, read sensitive log data
Contacts: read your contacts, modify your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone:
  • directly call phone numbers
  • read phone status and identity
  • make/receive SIP calls
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • send sticky broadcast
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • disable your screen lock
  • full network access
  • change your audio settings
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping

Ranking

Other platforms

Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Android apps? Install Chrome-Stats extension to view Android-Stats data as you browse the Google Play Store.

App summary

Today’s competitive and fast past business environment means that employees are no longer bound to a desk - you need to be mobile and be able to work where your work takes you. NEC’s UNIVERGE ST500 softphones for Android smartphones allow you to make and receive calls from virtually anywhere, as if you were at your desk. While in the office connect to the Wi-Fi to handle your calls. While outside the office you can use your mobile data (3G / 4G) to handle you calls, and you can reduce incurring mobile call costs (See Notes below).

Deploying a ST softphone can save your company money by no longer having employees call-forward their desk phones to their mobile. Staff will also be able to make free internal calls and inexpensive local calls from the softphone rather than all calls being made directly from their mobile phone.

By only giving out your desk phone number (not your mobile number), you will always be contactable and you will only have a single call history and work voicemail to check. The ST500 simplifies your communications.

[Application features]
・Integration to Android phone contacts
・Call history (Missed / Incoming / Outgoing) grouped by contact
・Custom star code dial panel for quick dialling
・Hands-free mode
・Bluetooth Headset
・Video call(H.264/AVC)
・Voice codecs: Opus, G.722.1, G.711A/μlaw, G.722, G.729a
・Dial plan

[Call features]
・Security and encryption via TLS and SRTP
・Make and Answer calls
・Call waiting
・Hold / Retrieve hold
・Transfer
・Call park
・Station hunt groups
・Call pickup
・Dial DTMF (RFC 2833/In-band)
・Call forward – All, Busy, No Answer
・Voicemail access and Message waiting indicator

NOTE: To work outside your corporate Wi-Fi, you will require a VPN connection or a Session Border Controller.

THE ST500 is free to use on your NEC Phone systems (SL2100, SV9100, SV9300 or SV9500), but requires an activation code that you can obtain from your NEC representative. It may also requires spare licences capacity on your phone system to create a standard SIP extension.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Feature set works well for calling functions (transfer, hold, calling) with certain setups.
  • App allows for connections over 4G as well as WiFi.
  • Some users report successful installation and operation with certain devices.
Cons
  • App frequently fails to receive calls unless the phone is unlocked.
  • Issues with connectivity over different networks, particularly with Telstra and specific devices.
  • The app requires excessive permissions, raising privacy concerns among users.
  • Frequent disconnections and drop calls reported.
  • Bugs related to Bluetooth connections causing calls to drop.
Most mentioned
  • Connectivity issues, particularly receiving calls.
  • Concerns about the permissions required by the app.
  • Problems with certain networks or devices, especially Telstra and some Android versions.
User reviews
Coming from st465 working fine after upgrade to st500 has issue recieve random call from unknown number 333 ,444 cannot pick up really annoy please fix. Thank you
by Sasawat D, 2024-03-23

Call will be interrupted and disconnected 2 seconds after making and picking up call. This is due to phone is connected to my smart watch which should be able to pick up or hang up calls. This issue should be fixed.
by Richard Yang, 2023-12-13

A fundamental reason to choose a different telephone system. The ST500 app has proven to be a huge disappointment, meaning the purchase of the NEC telephone system was a mistake. There must be better solutions out there - avoid this one
by Ian Lowes, 2023-09-07
View all user reviews

Similar apps

Here are some Android apps that are similar to UNIVERGE ST500: