Ideal Image
Making personal aesthetics and wellness accessible for everyone.
Ideal Image - Aesthetics & Wellness App
"Ideal Image" is North America’s leading aesthetics brand that provides an easy-to-use app for managing wellness and beauty treatments. Clients can schedule appointments, make payments, and redeem offers seamlessly on their mobile devices. Ideal Image is dedicated to making personal aesthetics accessible and affordable, ensuring that confidence is within reach for everyone. Not yet a client? Call 1-800-BE-IDEAL to begin your journey today!
App stats
Rating: 2.84 
(129)
Creation date: 2021-01-26
Email: ap*****@idealimage.com
URLs: Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Camera: take pictures and videos
Other:
- download files without notification
- receive data from Internet
- view network connections
- create accounts and set passwords
- full network access
- run at startup
- use accounts on the device
- control vibration
- prevent device from sleeping
Ranking
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App summary
Ideal Image is North America’s #1 aesthetics brand, making personal aesthetics and wellness more affordable, accessible, and effective than ever before. We believe “Confidence Changes Everything” and our vision is to make personal aesthetics and wellness accessible for everyone, delivering real results for real people driven by medical experts.
With the Ideal Image app, our clients can easily manage upcoming treatment appointments, make payments, and redeem promotional offers – all from a mobile device.
Not yet an Ideal Image client? Call us at 1-800-BE-IDEAL to get started today!
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Professional and friendly staff during appointments
- Easy to reschedule appointments and add to Google Calendar
- Comfortable experience during treatments
Cons
- App requires mandatory biometrics setup and screen lock, causing frustration
- Issues with displaying appointments, often results in app freezing or not loading
- Can't book appointments more than one week ahead
- Rescheduling appointments through the app is problematic
- Poor customer service response times and app reliability
Most mentioned
- Biometric login issues
- App freezing and loading problems
- Difficulties in scheduling and rescheduling appointments
- Customer service problems
- Professionalism of the staff
User reviews
I can't even get into Ideal Image without setting up biometrics. I've never had this problem before. As soon as I open the app, it says set up biometrics and then just sits on that screen. When I try to click out of it, it closes the app. That's nuts.
by 
Jaed, 2024-08-17
Jaed, 2024-08-17I went for my first appointment at Ideal Image yesterday for laser hair removal. I was little nervous at first, but my provider, Cierra, made me feel very comfortable during my session, which took less than 20 mins to complete. All staff was very professional, friendly, and nice. Shout out to Chinelo. I highly recommend Ideal Image for this service.
by 
Neelam Redekar, 2024-08-15
Neelam Redekar, 2024-08-15Surprisingly bad app for such a large enterprise. Has a really difficult time displaying appointments for the month so you are forced to scroll through every week. Sometimes you can see appt availability projected as it loads the week, and then it disappears. Had to cycle between multiple locations and the week VS month display dozens of times to get appts for the month to display once.
by 
Ana Davis, 2024-02-28
Ana Davis, 2024-02-28