IDX

Mobile access to your privacy and identity protection services.

IDX - Identity Protection on Mobile

"IDX" is a mobile app that provides access to your identity protection services, including fraud monitoring, alert notifications, and credit report management. With IDX, you can report suspicious activity and lock or unlock your credit report quickly. Enjoy peace of mind with comprehensive coverage, including a $1 million insurance reimbursement and a 100% Recovery Guarantee. This app requires a valid IDX Identity subscription, ensuring that you have the resources you need for identity protection at your fingertips.
Install from Google Play Store

App stats

Version: 2.1.0 (Last updated: 2023-06-27)
Creation date: 2019-03-26
Permissions
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

Awards and Recognition
* Rated Excellent by PC Magazine
* 2021 Fortress Cyber Security Award Winner
* 2021 Cyber Defense Magazine Global InfoSec Award Winner
* 2021 Fast Company World Changing Ideas Award Winner
* 2021 American Business Stevie Gold Award Winner

This app requires a valid IDX Identity subscription in order to use. IDX subscriptions are offered through https://www.idx.us/idx-identity/plans

For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit https://opm.myidcare.com to access your account.

Your identity protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX is the only protection with a 100% Recovery Guarantee or your money back


IDX works around the clock to monitor your personal information and with the IDX mobile app you’ll have access to your identity protection wherever you go. The IDX mobile app allows you to:
• Receive alerts and notifications
• Report suspicious activity
• Lock and unlock your credit report with the push of a button

• Get your monthly credit score
*

Recovery Guarantee
We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event.

$1 Million Insurance
Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source.

**Requires Premier subscription

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Provides notifications about compromised passwords and email alerts.
  • Offers extensive coverage for identity protection, including alerts for ID, SSN, and password breaches.
  • Good information from newsletters and updates regarding account security.
Cons
  • Sign-in issues, with multiple users unable to log into the app despite changing passwords.
  • Inconsistent detection of breaches compared to other monitoring services.
  • Poor customer service and lack of timely responses to users' inquiries.
Most mentioned
  • Users express frustration with login issues and customer service responses.
  • Concerns about the app's reliability in detecting breaches.
  • Some users found the app useful for monitoring but highlighted significant problems.
User reviews
I received notification from other sources that my ss# was on the dark web but not from IDX. When I contacted them through email (because I waited over 45 minutes for a person), I received an email stating I would be contacted within a day. That was over a week ago. I know they may be busy with all the accounts that are hacked, but they need to do better. I have no confidence in IDX.
by Mk Terp, 2024-11-21

They don't seem to return voicemails. Worthless software provided for a data breach and someone stole my identity and set up accounts, and I can't seem to get any help from them.
by Sas Quatch, 2024-11-14

Responds in reality time, tells me if any of my passwords have been breached, or any of my medical accounts, bank accounts, credit cards, etc. have been shared on the dark web due to a data breach from a company.
by Nenette Greeno, 2024-11-11
View all user reviews

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