Rescue + Mobile for Android
Rescue is a secure support app but should only be used with a trusted technician
Total ratings
3.26
(Rating count:
4,469)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users found the app useful for troubleshooting and remote support.
- It allows tech representatives to access devices for assistance.
- Positive experiences reported with specific support personnel.
Cons
- Many users experienced issues with uninstalling the app.
- The app is associated with scams and fraudulent activities.
- It allegedly slows down devices and interferes with other applications.
Most mentioned
- Scams related to requests for downloading the app.
- Difficulties in uninstalling or deactivating the app.
- Mixed experiences with customer support effectiveness.
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User reviews
Recent rating average:
2.60
All time rating average:
3.26
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-26 |  | | Verizon did not fix my phone. I have problems with my phone and they did not resolve it. They look at my phone with this app did not fix it. Google Messenger they need to fix it. |
| 2024-11-19 |  | | BEWARE OF THIS APP!!! IT'S USED BY SCAMMERS. A scammer just tried to use this on me in my attempt to cancel my Microsoft 365 personal subscription. They asked me to download it so they can look at my screen and "walk me through the cancellation". I was also asked to go to the AMEX website and buy a gift card "in order to get a refund for the subscription to my card & also in order to delete the card from the system", otherwise I'll still be charged. Both Microsoft & Amex have been notified! |
| 2024-10-26 |  | | My Verizon tech had me download this app. He was excellent retrieving what I lost using this can't say enough☆☆☆☆☆ |
| 2024-10-18 |  | | Very convenient and easy in use. You are able to make a huge progress with it. It takes only 3 weeks to reach the end of the course. |
| 2024-10-11 |  | | Excellent service and very polite attention. |
| 2024-10-04 |  | | This is apparently a subcontractors service from Verizon, etc. Not sure how much extra i will be charged for the hour I spent on the phone trying to install the faulty security sensor I was sent. |
| 2024-10-03 |  | | Really helped me with a difficult issue. I'm so glad my tech was able to help me use it. |
| 2024-09-13 |  | | Slows phone down significantly and interferes with other apps randomly. Wish I could rate lower |
| 2024-09-09 |  | | this app doesn't work Tried to deactivate this app but having a hard time doing so.No worries tho upgrading to a new device today. and I will never download this app again. on a scale of 1 through 10 I give this one a big fat 0 |
| 2024-09-09 |  | | Takes over your phone. Says it has a bug. Cant Uninstall. If I could give it minus stars, I would |
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