LG ThinQ

Discover how a connected life with ThinQ makes your life easier.

LG ThinQ: Smart Home Appliance Control

"LG ThinQ" is an Android app that allows users to connect, control, and automate their IoT home appliances, offering features like energy monitoring, personalized recommendations, smart routines, and direct access to services and support for a seamless smart home experience.
Install from Google Play Store

App stats

Version: 5.0.36320 (Last updated: 2025-01-03)
Version code: 50002226
Creation date: 2015-11-19
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_BACKGROUND_LOCATION
  • android.permission.ACCESS_BLUETOOTH_SHARE
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.BLUETOOTH
  • android.permission.BLUETOOTH_ADMIN
  • See more
Size: 304.10M

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Experience ThinQ UP appliances that evolve with you.
 - Customize the start and end melodies for different home appliances.
 - Download new cycles for your washing machine, dryer, styler, and dishwasher.
■ Discover new ways to use your home appliances.
 - Check out special laundry care techniques in the Discover tab.
■ Create smart routines to match your needs.
 - Automatically turn on the lights and air purifier when it’s time to wake up.
 - When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered chatbot about ThinQ home appliances 24/7.
 - Our chatbot provides answers tailored to your product’s situation and condition.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To use the AI oven Cooking Record feature.

• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Connects to devices and logs proper information
  • Allows remote access features for appliances such as starting and stopping loads
  • Aesthetically pleasing with some nice features
  • Provides notifications for laundry cycles and cleaning reminders
Cons
  • App frequently disconnects from devices
  • Notification system is poorly designed and intrusive
  • UI can be clunky and unintuitive
  • Constant requirement to uninstall/reinstall for functionality
  • Lack of reliable connectivity and support for multiple devices
Most mentioned
  • Unreliable connectivity to devices like TVs and appliances
  • Problems with notification management
  • Clunky and unintuitive user interface
  • Issues with multiple spam notifications
  • Poor performance and frequent disconnections
User reviews
by Anonymous, Invalid Date

DOWNGRADING! We got newer wifi, same company. App now SAYS BOTH LG ITEMS ARE OFFLINE. App should recognize new wifi or allow manual connection. Ahh but that would be too simple!!! WHEN the app would work, it took forever to adjust the TV volume. Had to X out app remote and reopen---3 or more times! The one good feature is the input button. ALSO, WE NEED to get rid of the ANNOYING, USELESS "Automatic Standby" on the TV!!! It pops up even 10 minutes after we've turned the TV on AND SHUTS IT OFF.
by Michelle ishappy, 2025-01-27

Garbage so far. Have tried to load the app on Galaxy S22, installed and uninstalled, four different times and through various stages each time app freezes in a spinning cycle. Use Google, nope. Create account? Nope. Spinning Spinning Spinning...updated review...Fifth time worked. App is not intuitive. Clunky. Sparse on details.
by Ryan Abate, 2025-01-27
View all user reviews