LagosRide is a mobility solution that will allow users book and share ride.
Total ratings
4.64
(Rating count:
11,387)
Review summary
Pros
- Clean and well-maintained vehicles
- Courteous and skilled drivers
- Reliable navigation features and maps
- Good safety standards
Cons
- Unreliable service with frequent cancellations
- Difficulties with app functionality and glitches
- Long wait times and issues finding drivers
- Inadequate customer support and complaint resolution
Most mentioned
- Drivers being unresponsive or cancelling rides
- Issues with finding available rides
- Problems with app performance and usability
- Drivers lacking knowledge of routes
- Concerns about fare discrepancies due to route issues
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User reviews
Recent rating average:
2.80
All time rating average:
4.64
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-14 | NOBEA SARAH | After asking me to fund my wallet my before booking a ride which i did you end up telling me no drivers found. You guys are scammers you can't even withdraw the money no customer care. Your app is not even working well. Scammers | |
2024-12-08 | OGUNSINA SEBOLATAN SAMUEL | lagride isn't it anymore... imagine a driver picking me up and couldn't call to tell me he wanted an offline trip until we started moving and didn't still turn off waiting time or start the trip after I told him I don't want an offline trip and next thing he said was we should get off his car in the next bus stop ... all this happened around 9:30 pm on a Sunday night .... I think they need proper screening vefore allowing any how driver jump on the app | |
2024-12-06 | Chidera Aniagolu (DeXteR) | Very unreliable service altogether ! Only use if you want to waste 1 hour+ of your time. The app is more interested in collecting money to fund wallet in the app (with no ease of refund available), than providing service. | |
2024-11-26 | Uchenna Mmesoma | I had a really bad experience I was going to Victoria Island on a rainy morning, I really struggled to get that ride and when the woman arrived she didn't even know the way to my destination She couldn't use the map well, we had to reverse and ask people the way on many occasions, I even had to direct her At the end of the chaotic ride the nonsense app showed 9500 Like what?? I reached my destination very late cos we were confused all the way😠😠| |
2024-11-01 | Stan IGWE | This app is clearly my favorite with the movement features of your awaiting vehicles and current directional maps too. Very dependable for me | |
2024-10-23 | Lateef Ahmed | Clean, Fast, safe and pocket friendly | |
2024-10-13 | Mseer Bigbaby Rita | The vehicles are roadworthy, and properly maintained, and 99% of the captains are good at what they do best. The remaining 1% of captains eats the future now and forgets about tomorrow. Lagride, keep it up. I recommend to do an appraisal quarterly on your captains so you that you will remove the bad eggs from the rest. Thank you | |
2024-09-18 | Marie Sotunde | Always a pleasure to travel anywhere in Lagos with Lagos Ride . To date, all the cars are clean ; safe and the drivers courteous with good navigating skills. | |
2024-09-08 | Seun Ajayi | Unavailable most of the time these days. the motion tracking on the app is terrible. but the drivers are well behaved. | |
2024-09-05 | Oluwaseun | My experience with lagride hasn't been good since I updated the app. Also your drivers are asking for extra money than what the app requests for and that's totally uncalled for and dubious. |
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