Kent Service App

KENT customers can now manage their service requests using their mobile devices.

Kent Service App - Manage Your Service Requests

"Kent Service App" is a mobile application designed for KENT customers to effortlessly manage their service requests, ensuring quick and efficient support wherever they are.
Install from Google Play Store

App stats

Version: (Last updated: 2024-12-31)
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • use accounts on the device
  • control vibration
  • prevent device from sleeping

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App summary

KENT RO Systems Limited is a 21st century healthcare products company with a vision to make the world a healthy and a happy place. Pioneers in bringing the revolutionary Reverse Osmosis (RO) technology to India, KENT started its operations from Noida, India in 1999.

Over the years, it has evolved as a market leader providing technologically advanced healthcare products ranging from Water Purifiers, Air Purifiers, Vegetable and Fruit Purifiers to Water Softeners. It has become synonymous with offering purity and is known for its robustness in technological performance and innovative designs enhancing quality of everyday living.

KENT is ISO 9001:2008 certified and has been at the forefront of innovation. It has grown to be a strong organization with offices across India and most importantly, millions of satisfied customers to its credit worldwide.

With a purpose to give good health to one and all, KENT is the best guardian of your family’s health!

At KENT we value
Customers

We acknowledge that every individual brings different perspectives and capabilities to the team and a strong team is built on high moral values and fair practice. We provide equal opportunities for growth to all our employees and foster a collaborative and mutually supportive environment.

People

We give highest value to our customers’ requirements and do everything possible to provide them complete satisfaction. We are a conscious, compassionate and high-principled provider of authentic service enhancing customer experience at every touchpoint and fulfilling the needs comprehensively, fast and efficiently.

Honesty

Integrity is the foundation of everything we do. At KENT we conduct our business with the highest standards of professionalism, ethics, quality and fairness and develop relationships based on trust. Our core values and philosophy are the foundation for every business decision we make.

Team Work

We are team players and team builders. We openly communicate across all levels of organization because we believe that success can be achieved through collective efforts committed to achieving common defined goals. Our employees are encouraged to participate in the decision making process and we believe that teamwork leverages one’s individual strengths.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Extremely poor customer service and support
    • Inconsistent service from technicians; they often do not show up as scheduled
    • High and frequent costs for parts replacement and maintenance
    • App functionality issues, including bugs and inability to log in or book services
    • Unclear communication about service requests, often leading to automatic closures without any follow-up
    Most mentioned
    • Poor service and responsiveness from customer care
    • Technicians repeatedly fail to show up for scheduled appointments
    • High costs associated with filter replacements and repairs
    • Frequent issues with the app functionality and user experience
    • Frustration over unfulfilled service requests and lack of transparency
    User reviews
    Worst service Worst service is lesser word i have choosen. They said 4yrs service free but whenever I booked for service the technician never came and the token generated through online also closes without technician visiting the place of installation after 2-3days without me giving them the service otp. Two three months back I again booked for service, the service guy called and said your service is not free, I said ok do it, I'm ready to pay the service cost. This time also they didn't come
    by mundari bijay, 2024-12-26

    Worst service -* minus one star Today service done but no show display of filters life that Kent engineer said to raise complaint and I will come to set it. No display to filters please fix it photo given in attached file.
    by RAVINDER ESLAVATH, 2024-12-20

    Very poor service. No one responds even after calling, nor does anyone come for service.Customer care is also very bad. No one responds when you call.
    by Dinesh Kumar, 2024-12-03
    View all user reviews

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