JumpCloud Protect

Secure your online resources

JumpCloud Protect

App stats

By: JumpCloud
Version: 2.2.11 (Last updated: 2024-11-25)
Creation date: 2021-08-03
Permissions
Camera: take pictures and videos
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • reorder running apps
  • prevent device from sleeping

Other platforms

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App summary

Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification.

MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password).

Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • The app works well enough for authentication.
  • The developer is responsive to bugs.
  • It has improved performance with updates.
Cons
  • The app is slow to open and processes requests slowly.
  • Push notifications are unreliable, often failing to trigger on time.
  • The app sometimes crashes or fails to launch altogether.
Most mentioned
  • Application speed and performance issues.
  • Problems with push notifications.
  • Frequent crashes and failure to launch.
User reviews
if i open the app at the same time the pushed OTP prompt is sent, then it won't show up in the app. And the push notification also disappears.
by Ricky Chandra, 2024-10-26

They took ma YouTube! This annoying company's SSO has managed to infect some of my personal Google accounts, like YouTube, even though I've never requested any such association. I also can't remove this shady connection, by deleting cookies, history, or by private browsing. I'm not just incredibly annoyed but also very worried about data protection and GDPR implications!
by Robin, 2024-02-02

So far so good! Sometimes authentication requests time out (or the app doesn't show them at all), but other than that it's been very helpful. Edit: forget my previous edit: not sure what they did with the last update, but the app is now much snappier than it was before so my previous concerns are non-existent today. Adding a star! Totally recommend this for any JumpCloud user.
by Miguel Nogueira, 2023-05-27
View all user reviews