IT Glue

Efficiently and securely manage your IT documentation in the IT Glue mobile app.

App stats

By: IT Glue
Users: 45,469
91
Rating: 2.15
(168)
Version: 1.17.1 (Last updated: 2024-10-30)
Creation date: 2017-09-16
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • manage document storage
  • receive data from Internet
  • view network connections
  • full network access
  • draw over other apps
  • prevent device from sleeping

Ranking

Other platforms

Tab Glue (v1.2)
4.38 (52) 200,000
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App summary

Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation app at your fingertips - wherever you are. Efficient, functional and secure - all on mobile.

Empower your onsite techs. Service your clients from anywhere. The IT Glue app allows you to safely manage passwords and view configurations, flexible assets, contacts, and locations stored in your account to further enhance the productivity of your technicians.

Key Features:
• View and edit passwords and view configurations, flexible assets, contacts and locations conveniently from your mobile device
• Incorporated native mobile functionality including the ability to click-to-call and to launch your map app with a simple click of the address
• Take pictures with your mobile phone and upload as attachments
• Utilize mobile phone camera to scan serial number or asset tag barcode to search for IT Glue Configurations
• Upload files as attachments
• Easy and secure access to the app using fingerprint
• Fully encrypted end-to-end communication between mobile and web
• Quickly audit when a password was last changed
• Create, update or delete existing passwords
• Sign in using Multi-Factor Authentication (MFA) or Single Sign-On (SSO), if enabled

What our partners are saying about IT Glue:
"IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend IT Glue to anyone in the industry that wants to share knowledge."
- Jeffrey Bowles, ACT 360, Barrie, ON

“This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day."
- Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK

Never leave your clients' details out of sight. Download the app now!

* You must have an IT Glue account and an Internet connection to use the app. To learn more, visit: www.itglue.com

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • The web app works great and has a good experience.
  • Recently added Contacts and Locations features, which are considered useful.
Cons
  • Frequent sign-outs and reauthentication required.
  • Slow loading times and poor performance.
  • Limited features compared to the web app.
  • Biometric sign-in often fails or disappears.
  • Overall clunky interface with poor search functionality.
Most mentioned
  • App is slow and often freezes.
  • Constantly logs users out.
  • Requires a web browser for many functionalities.
  • Poor user interface and experience.
  • Not reliable for accessing important information on the go.
User reviews
My account with SSO doesn't work with my S24 ultra. In the browser everything works perfectly. Nothing happens after I put my domain in and click log in exept a 3 second loading animation.
by Lionel Der Boven, 2024-05-18

Useless app. Need to access admin accounts while away from my pc and app doesnt load passwords. It freezes trying to load passwords and OTP code. Cant acees anythingbthanks to this garbage app
by Sean Broccoli, 2023-07-19

They still have added back the biometric login so need to logging constantly for no reason at all. The fact we still aren't able to at the very least see word documents from the app really does make this seem like an abandoned app.
by David Johnson, 2023-06-19
View all user reviews