Jetstar

Everything you need to book, check-in, check your flight status and fly!

Jetstar - Book Flights & Manage Travel Easily

"Jetstar" is a comprehensive mobile app that enables users to book flights, manage their travel itineraries, and receive real-time updates. With features like online check-in, saved boarding passes, and easy access to flight deals, it simplifies the entire travel process. Whether planning a getaway or a holiday, users can enjoy personalized services, add extras, and upgrade to business class, all in one place.

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App stats

By: Jetstar Airways Pty. Ltd.

Users: 3,377,076

9.76K

Rating: 4.44

(22,688)

201 new ratings

Version: 6.3.1 (Last updated: 2024-12-05)

Creation date: 2023-06-19

Email: mo*****@jetstar.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Other:

receive data from Internet
view network connections
full network access
prevent device from sleeping

Ranking

# 27,445 ▼ 3

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App summary

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Get ready for take-off with the Jetstar app.
Book flights, check-in, manage bookings, receive real-time updates and more. Whether you’re planning a quick getaway or a dream holiday, our mobile app has you covered!

What’s new:

Get ready to travel and sail through check-in
* See your trip details at a glance with all your bookings saved in one place
* Easy access to online check-in and (notifications when check-in and boarding opens)/ (Get real-time updates about your flight)
* Save your boarding pass to your phone’s Wallet app

Search for flights
* Sign in easily with your Jetstar account, create an account if you don’t have one or use it as a guest
* Browse live flights and packages to find the best deals
* Anytime access to your upcoming trips

Start planning your next flight and add your favourite extras
* Add a Jetstar bundle to get a heap of extra value
* Pick just the things you want – Add baggage and choose your favourite seat
* Upgrade to business class (when available)

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use and user-friendly interface
Convenient flight booking and management features
Integration with Google Calendar and Wallet
Good prices for flights
Efficient customer service through chat option

Cons

Inconsistent loading of boarding passes
Frequent app glitches and issues with booking
Does not keep users signed in
Unresponsive customer service during flight delays
Membership program perceived as unbeneficial

Most mentioned

App is easy to use
Problems with boarding passes
Issues with customer service
Glitches when booking or checking in
Jetstar flights are generally affordable

User reviews

My mum is seriously ill i needed to swap tickets to return today. Jetstar customer service helped me on this and now I am back Singapore and truly grateful to be on an airline with a great heart and service orientation. They helped me quickly and unreservedly..thank you Jetstar.

Tan Priscilla, 2024-12-15

I'm traveling full time and have booked with Jetstar for multiple flights in and around Australia for several months. The app is easy to use and chatting with customer service is simple.