MyWellCare

Now WellCare members can keep up with their health benefits using mobile app.

MyWellCare - Health Benefits on the Go

"MyWellCare" is a convenient mobile app designed for WellCare members, allowing them to easily manage their health benefits on the go. With features such as digital ID cards and provider searches, members can access essential health plan information anytime and anywhere. Ideal for individuals qualifying for public health or Medicare programs, the app empowers users to stay informed and in control of their healthcare needs right from their smartphone or tablet.
Install from Google Play Store

App stats

Rating: 3.46
(608)
Version: 5.2 (Last updated: 2024-03-28)
Creation date: 2015-01-05
Permissions
Device & app history: retrieve running apps
Identity: find accounts on the device
Contacts:
  • find accounts on the device
  • read your contacts
  • modify your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • measure app storage space
  • full network access
  • prevent device from sleeping
  • read Google service configuration

Ranking

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App summary

Now WellCare members can keep up with their health benefits on the go. Use your smart phone or tablet to pull up your ID card, find a provider and more.

WellCare serves people who qualify for public health or Medicare programs. As a member of our plan, you have the health plan information you need right in your pocket. The MyWellCare mobile app gives you access to these features whenever and wherever you need them.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use for some tasks
  • Can log in successfully at times
Cons
  • Frequent login issues and errors
  • Many features do not work or return errors
  • Limited functionality depending on state and plan
  • Redirects users to other apps without proper support
  • Poor customer service and long wait times
Most mentioned
  • Inability to log in and access information
  • App does not function properly or as expected
  • Frustration with customer service
  • App is considered useless by many users
  • Need for better design and functionality
User reviews
Never works. After login I selected various options on the main menu & received an error message each time. When selecting Find A Provider, nothing happens (no error, even). Selecting Quick Care, says no results within 10 miles. 1) not accurate 2) "map view" is grey & can't be selected 3) no way to expand the search radius. Selecting myStrength gives "This site can't be reached." Nothing I select results in anything it's supposed to. I have uninstalled/reinstalled mult times over several months.
by Eva Mays, 2023-03-16

HORRIBLE APP. It's for those in Georgia only. It used to work for those of us in the midwest. Just FYI, the list of providers needs to state "for emergencies only" on most of the results. It's EXTREMELY difficult which providers (eye care) actually will do what I need (exams, glasses, etc.). This app needs a TOTAL REDO. 🤦‍♀️
by Michelle ishappy, 2022-01-25

Stupid app, and I regretted signing up with this company an hour after I did it. This app just tells me to download a different app, which I'm not going to do. Called Humana - going back to them asap! $5. more for doctor's appointments, but well worth it to feel confident in my health plan.
by Michele Walker, 2022-01-12
View all user reviews

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