HelpDesk Viewer
Connect to the customer’s devices on-demand with HelpDesk by RemotePC.
HelpDesk Viewer - On-Demand Remote Support
"HelpDesk Viewer" is an Android app that enables on-demand connections to customers' mobile devices and computers, allowing remote support and issue resolution. With features such as cross-platform connectivity, efficient client query management, in-session chat, and robust security via TLS 1.2/AES 256-bit encryption, it ensures a secure and effective support experience. Manage customer interactions and provide prompt solutions with ease.
App stats
Email: su*****@remotepc.com
URLs: Website ,Privacy policy
Permissions
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- full network access
- change your audio settings
- run at startup
- prevent device from sleeping
Other platforms
Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary
Connect to the customer’s mobile devices or computers on-demand with HelpDesk by RemotePC.
Features
* Connect from Android to iOS or vice versa. You can also connect to a
customer's mobile via the web viewer app.
* Manage customer queries, access logs, etc., all in one place for efficient
client requirement management.
* Chat with customers via text during the session for better understanding of
the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption,
so rest assured, the connection is highly secure.
User reviews
I have been using this application from very long and it's very useful. Recommended
by 
Jason Harry, 2024-11-05
Jason Harry, 2024-11-05Similar apps
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