Mobile App to book and manage High Class car service reservations.
Total ratings
4.24
(Rating count:
278)
Review summary
Pros
- Dependable and timely service.
- Fair pricing and good customer communication.
- Ability to track drivers in real-time.
- Responsive and respectful drivers.
Cons
- App frequently has lagging issues and crashes.
- Drivers have been unreliable or cancel pickups.
- No upfront pricing or quotes available in the app.
- Poor customer service from some drivers.
Most mentioned
- Drivers often do not arrive on time.
- App functionality issues such as crashing and lagging.
- Lack of estimated fare visibility.
Upgrade to see all 20 reviews
User reviews
Recent rating average:
4.00
All time rating average:
4.24
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2023-09-24 | Simone Walker | The app it's self is great! No long holds on the phone. For the most part you can see where the drivers are on the app. What I give a thumbs down on a frown is the drivers picking up the ride and app saying 4 mins until pick-up and they don't arrive until 20mins later! Or pick up the call 15mins away👎🏾😡 | |
2022-03-27 | J Rivera | I use this app faithfully and I almost always get a driver within the time I specify. Sometimes they come earlier than scheduled by ten minutes but I simply state I'll come out at the time I scheduled and they wait for me without extra charge. The prices are fair and the drivers call when they have reached your pickup address. If you're sending someone you can keep tabs on the car through the app to make sure they got to their destination and she for knowing the location of the car while waitin | |
2021-10-10 | Mark Munford Jr | ‽! | |
2021-08-26 | Rosalia Diaz | I love the fact That they are fast to pick the path the passengers up prices prices are well well and the drivers are very respectful And kind to the customer or at least to me I will keep using high class And will recommend to my friends and family | |
2021-06-25 | Carol Larmond | High Class is very dependable. Staff and drivers very polite. There should be a place in app to find out cost of ride beforehand. | |
2021-05-09 | king kobra | App don't work don't waste your time downloading this app worst app ever | |
2020-12-23 | Debra McCrea | Always a pleasure, have been using them for a few years. Always on time | |
2020-10-30 | Sensual Breeze | I have been using High Class for more than 15 years. They are amazing. | |
2020-08-16 | sylvia young | The service is great . Some of the drivers in training in people skills , but overall the service is very good. | |
2020-05-04 | QUETCY MENDEZ | This app doesn't work. Plus driver's either didn't have receipts or didn't want to fill them out since 2019. It's sad due to we've always used this car base and recommended it. |
Upgrade to see all 20 reviews