HHAeXchange

The HHAeXchange mobile app empowers...

HHAeXchange

App stats

Version: 24.11.02 (Last updated: 2024-11-19)
Creation date: 2014-05-26
Permissions
Device & app history: retrieve running apps
Identity: find accounts on the device
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts.

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
Messaging: Communicate with your agency in real-time through the App’s Message Center.


Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows digital clocking in and out
  • Has been functional at times with fewer glitches
Cons
  • Constant crashing and freezing
  • Inaccurate GPS location reporting
  • Frequent synchronization issues
  • Unresponsive interface requiring multiple attempts to clock in/out
  • Problems with logging in and out often requiring uninstallation and reinstallation
Most mentioned
  • App crashes frequently
  • Difficulty logging in and out
  • Inaccurate GPS location
  • Endless glitches and technical issues
  • Need to uninstall and reinstall for it to work temporarily
User reviews
crappie app. crashes all the time. locks me out so I cannot sign in or out. GPS is a total mess. when it does log in, it sends me to an old client address not the current client one. plus when I can sign in to the appropriate client, it will still say I am 500 ft from them, even if standing right next to them.
by Ahsoka Tano, 2024-11-18

The longer the app is installed the more glitches it acquires . It currently says I have 23 urgent messages; I have 0. When I try clicking on/out it freezes long enough my phone asks if I want to close the app or wait. Also if your phone doesn't have data/WiFi you can only clock out in airplane mode, that's a bit weird but better than nothing. Besides theae issues it's not bad. To get it to start working properly, you have to uninstall and reinstall it periodically.
by tachi, 2024-10-23

I can't even log into the app. When I enter my email and password, it says it's not valid. And because the company I work for has been transitioning all employees/consumers slowly over to this service in 'small batches' over the past year or so your told "once your group is moved you can't go back to the old provider." Luckily, I am able to use the actual website that corresponds with the app. I've had some issues using the website definitely but in the end, I am able to submit my timesheet.
by Beautiful1020 :D, 2024-10-11
View all user reviews

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