HHAeXchange is a caregiver mobile app empowering users to manage schedules, clock in and out, and communicate with their agencies easily. Features include Electronic Visit Verification, real-time scheduling, case broadcasting, visit notes, and instant messaging. Designed for convenience, it's suited for caregivers on-the-go, helping them provide better care while ensuring compliance with regulations. Requires active internet connection.
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The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts.
The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.
Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.
Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates. Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home. Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot. Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio. Messaging: Communicate with your agency in real-time through the App’s Message Center.
Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Ability to clock in/out digitally
Occasionally works as intended when it loads properly
Cons
Constant crashes and freezing issues
Serious lag and unresponsiveness
Inaccurate GPS tracking
Error messages and internal errors
Frequent need to uninstall and reinstall for functionality
Most mentioned
Constant crashes
Inability to log in/out
Poor GPS accuracy
Lag in response times
Frequent error messages
User reviews
Horrible in every way. Buggy, laggy, won't sign in/out properly most nights. Constantly has errors displaying my time and patient information. Literally an unusable mess that I'm forced to use and it's a 0/10 frustrating experience. Edit: Now the app won't even load past the login screen with "An internal error occured" message. I've uninstalled/reinstalled and tried again to no avail. Absolutely trash.
One of the glitchiest apps I've ever used. Most of the time it works fine, but when this thing breaks it's impossible to work with, and I have to waste a half hour trying and hoping that I won't get an "internal error" message, or one saying there's no such patient, and then when it finally pulls itself together I have to have the time corrected manually. This is serious stuff, and having an app this prone to malfunction is a little more than an inconvenience.
This is obviously an unfinished product. The UX is a bad one . It is very glitchy and half or more of the time you can not clock in or out or both .. or the gps says it like 2800 ft from client ...btw I'm not a caregiver.. I'm a client .. but I see what my caregiver goes through... Also he's not extremely techie a lot of older ppl aren't. But the developers have not addressed this because obviously there's still some work going on even though the apps released 2 the public.