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The Benefits Pro mobile app is an all-in-one solution that gives members access to all of their benefits in one place. The app offers a world-class experience designed to improve health outcomes, decrease healthcare spending, and increase member satisfaction. Download the app and enjoy easy access to shopping, benefit information, transaction history, and more. The Benefits Pro app allows you to filter, sort, and search by category, pricing, wallet, and more. See products in more detail with 360-degree expandable images. You can easily access benefit tracking to see available dollars to spend on plan-approved products to live a healthier lifestyle. All orders are shipped with nationwide 2-day delivery at no additional cost.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Convenient for ordering online
Helpful for checking balances
Useful for ordering over-the-counter medications
Cons
App is slow and has long loading times
Many users experience login issues and errors
In-store scanning feature is unreliable
Limited item selection and high prices
Most mentioned
Does not work consistently for ordering and scanning
Frequent need to contact customer service
Need for better navigation and categorization of items
User reviews
Worked just fine for me. I used the Benefits Pro app for mobile. It was easy to navigate and return to where I left off when checking items in my cart. Prices are a little high on some items. Use your own budget accordingly and honestly to yourself. If you know you can get an item for less and it is easy for you to get,then I suggest you do. Basically,this route is for convenience and for those who are unable to shop outside your home.I recommend this app!
This app doesn't work well at all. For several months, when I open it and scan my fingerprint, it takes at least a full 2 minutes of watching the circle pattern rotate before it goes to the balances page. Then, if I click to scan an item, it takes another 2 minutes to bring that up. But to do another scan, it goes through 2 minutes of waiting again. This app is junk, and I can't use my benefits card because it won't scan, except for once every 2 minutes...then it might shut down.
I like how easy it is to order the over the counter meds,etc & it has gotten much better than it used to be BUT I wished they carried more brand name items & more items period for those that cannot get to stores themselves. The grocery items is AWFUL! It used to be that we could order online at some grocery stores but since thats changed I don't use my grocery card like I used to. Kind of a waste to have this benefit again when you're not able to get to stores yourself.