The smartest way to get things done
Total ratings
3.70
(Rating count:
216)
Review summary
Pros
- Helpful and convenient app
- Fast and effective service
- Friendly and professional assistants
- Life-changing for busy users
- Preemptive and quick responses
Cons
- App is buggy and has many technical issues
- Poor notification system
- User interface is not as good as before
- Tasks often vanish or auto-close prematurely
- Inconsistent service quality in different regions
Most mentioned
- Bugs and technical difficulties
- Quality of service provided
- User interface concerns
- Notification issues
- Convenience and helpfulness of the app
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User reviews
Recent rating average:
3.50
All time rating average:
3.70
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Date | Author | Rating | Comment |
---|---|---|---|
2023-12-31 | Ingrid Jonker | So professional, fast and effective with any task be it organising social events, sorting out household maintenance, researching accommodation options or gift ideas. A few bugs with the app, sometimes frustrating. But I can't live without Hey Jude. Life-changing for a busy working mom with kids who needs to run a household as well. | |
2023-10-24 | Sami Rasheed | The new app interface is not nearly as good it looks really messed up, my tasks no longer get renamed, I can't rate tasks, and it feels like they have gotten worse at actually doing things | |
2023-10-03 | Vladimir Totencov | The new app is buggy and incredibly difficult to use. They need to urgently fix it. The web interface is just as bad. Tasks vanishing, tasks prematurely auto closed, task updates missing, messages vanishing. The service is great but the app makes the experience really bad. Would have given the service 5 stars. The agents do a great job with the tools they have. Don't push an untested app to your user base. Will revisit this review once the app is fixed. | |
2023-06-08 | Ronja Meisel | My review from 1 year ago was "it is a brilliant app and I could not live without it" Unfortunately the service has changed and is not as good anymore as it was. The app is claiming to operate in serveral countries but does not really do that. South African phone number get unanswered often abroad unfortunately. The response from the app is not to implement a new number but to ask customers to leave rather. Bad service in other countries but good for South Africa | |
2023-03-27 | Nafeesah Arnold | With so many apps on the market, I can wholeheartedly say that this the most helpful and convenient app I have downloaded in a while - probably the best decision made for 2023. It's preemptive, quick and takes so much off your plate - thank you for always having my back! | |
2022-11-10 | David Tonks | Hey Jude is a life saver, or at least makes my life dramaticly easier. With the new payment option of paying as I use them, I can make use of them as I need, when I need. Good friendly service. | |
2022-10-10 | Jacobus Swart | So far so good. Its a super comforting idea that there is a person / group of people / a fancy app with AI that will (nearly) always help me think outside my little box, with (almost) anything imaginable. From deal sourcing to organising a lift. Can't wait to slap them with a task that will boggle their minds as much as the concept of Hey Jude boggles mine. At such an affordable price too! I use a Visa Signature, and the concierge service I have with them can learn a thing or two from Jude! | |
2022-07-21 | Vanessa Pitout | Exceptionally good service and speed, attention to detail and prompt and interactive feedback! This App is an absolute must, will wow you out like never before! Life is to mundane to live without Jude....well done for setting the standard on service delivery!! | |
2022-03-25 | Ian Acosta | This is actually a very good app and everyone is very professional. But changing my review because recently I'm seeing an issue with my notifications. I turned off battery optimization, and set my notifications to be higher priority but I'm still not getting notifications when Judd contacts me. | |
2021-11-16 | Llewellyn Kriel | We suspected from the start this app offered way, way more than it could ever deliver. We were RIGHT! And due to the inordinate slowness to respond & tepeated failures, we Uninstalled this rubbish & will seek out an app that actually works! |
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