HealthEquity Mobile

Download the HealthEquity Mobile app to manage your healthcare with a few taps

HealthEquity Mobile - Manage Your Healthcare on-the-Go

"HealthEquity Mobile" is a powerful app that provides on-the-go access to your health accounts. It allows you to manage claims, make payments, and track HSA investments effortlessly. With features like documentation upload, real-time notifications, and personalized support, managing your healthcare has never been easier. Sign up, access balances, and initiate claims right from your device.

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App stats

By: HealthEquity Inc

Users: 987,172

5.87K

Rating: 4.35

(4,416)

0.09

Version: 6.4.0.948 (Last updated: 2024-12-07)

Creation date: 2013-05-08

Email: mo*****@healthequity.com

URLs: Website ,Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Other:

receive data from Internet
view network connections
change network connectivity
full network access
run at startup
prevent device from sleeping

Ranking

# 60,103 ▲ 15

Other rankings

#186 in Finance (Free) ▲ 5

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your health accounts.

Features include:
- New member: Sign up or activate your account right from the app.
- On-the-go access and history: Access all account balances and history wherever you go.
- Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from your device to initiate claims and payments.
- Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.
- Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents.
- Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.
- Investments: Manage your HSA investments. View performance, research funds, and place trades.
- Notifications: Receive alerts when your HealthEquity card is used.
- Enjoy personalized support: Get instant answers to your questions with chat and live help.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Saved chat history with customer support
Intuitive features and flow
Biometric support
Basic functionality for essential tasks

Cons

Frequent login issues and crashes
Slow performance and long load times
Complicated reimbursement process
Inconsistent information and unresponsiveness
Repeated requirement to enter provider information

Most mentioned

Problems with logging in
Crashes and bugs
Poor performance and slow loading
Complicated reimbursement requests
Issues with provider information saving

User reviews

Have to re-enter provider field very, very often. It nearly never saves. Not a huge deal EXCEPT that you also have to provide the provider's full billing address every time. Today it showed none of my saved providers, but instead lists my own name three times. It would be great if the app could show the EXPECTED remaining balance that includes pending amounts. My previous FSA has this feature.

Daniel Hornbeck, 2024-12-14

Can't create an account. When I get to entering my phone number and tap Continue it just says something like "Oops! Something went wrong. Trying again may fix the issue" but it doesn't fix the issue. There is another button says Verify Another Way but when I tap that button it just takes me to a blank screen that says Verification at the top and there is no text or buttons or anything.

Bob, 2024-10-22

Oh hey look...they updated the app. Now its slightly less garbage. They seem to have finally fixed the constant crashing. Hallelujah. Still plenty of annoying bugginess. Try to search for an existing provider (literally the most recent expense) and it can't find it. Start to add new...just be careful not to click off any of the fields or it knocks you back. Adding a document? We'll just wipe out that provider again for you. I'm considering getting a job there just so I can fix this.