RingCentral

The #1 Cloud Communications Solution, Powered by AI.

RingCentral: AI-Powered Communication App

"RingCentral" is an AI-powered cloud communications app that boosts business efficiency by offering seamless calling, messaging, and collaboration features. It enables unlimited calling in the US and Canada, SMS/MMS services, advanced call management, and AI features like live transcription. With tools for video meetings, interactive whiteboards, and background noise reduction, it transforms team communication and productivity regardless of location.

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App stats

By: RingCentral

Users: 2,923,393

7.37K

Rating: 4.63

(27,903)

39 new ratings

Version: 24.4.30.885164 (Last updated: 2024-12-11)

Creation date: 2014-03-05

Email: re*****@ringcentral.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Contacts: read your contacts, modify your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

download files without notification
receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
send sticky broadcast
full network access
change your audio settings
read sync settings
run at startup
reorder running apps
draw over other apps
control vibration
prevent device from sleeping
toggle sync on and off

Ranking

# 30,394 ▲ 13

Other rankings

#71 in Business (Free) ▼ 1 #24 in meeting keyword 7 ▼ 2

Other platforms

RingCentral FaxOut (v3.6)

3.60

(25) 5,000

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App summary

Analyze keywords

AI-Powered Business Communications App for Effortless Productivity

Boost your business efficiency and personal productivity with RingCentral’s AI-powered cloud communications, designed to streamline your connectivity anywhere, anytime.

THE WORLD’S #1 BUSINESS PHONE SYSTEM, POWERED BY AI.
-Unlimited US and Canada calling
-SMS/MMS from your business number
-Advanced call management with forwarding, auto-attendant, screening, and music
-AI live transcription
-AI closed captioning
-RingSense AI real-time note-taking (in early access preview)
-RingSense AI personal conversation intelligence (in early access preview)
-Mobile faxing to send and receive faxes directly from your device
-Integrations with HubSpot, Zapier, Salesforce, Slack, Google Contacts, and more
-Record calls automatically or on demand
-Convert voicemails to text for quicker responses
-Use auto-replies and text snippets to text faster
-Set up business hours and phone menus for a professional look
-Separate address book to sync and separate business contacts from personal contacts

SUPERCHARGE COLLABORATION WITH AI-POWERED VIDEO, WHITEBOARD, AND MESSAGING
-1:1 and group team messaging and file sharing
-Easily switch calls to video meetings
-AI writer and translator for messages (in early access preview)
-AI-powered video meetings with content sharing, live annotations, and virtual backgrounds
-Virtual background in meetings
-Ability to share mobile camera in meetings
-Interactive whiteboards for effective brainstorming
-Automatically generated AI-enhanced meeting summaries to capture key points and actions

BOOST MOBILE WORK EFFICIENCY
-Seamless Device Switching: Effortlessly transfer calls or meetings between devices without missing a beat.
-Safe Driving Mode: Automatically mutes your microphone to block out noise but lets you easily unmute with an easy-access tap to speak.
-AI-Powered Background Noise Reduction: Keeps unwanted background noise such as traffic, lawn-mowers, and more so you can have a professional conversation when you’re on-the-go.

New to RingCentral?

Download the RingCentral Video Pro mobile app for free. You can create a free account with RingCentral Video Pro, then upgrade to paid plans like RingCentral Video Pro+ and RingEX at any time.

A RingEX™ (formerly known as RingCentral Office® and RingCentral MVP™), or RingCentral Video Pro+™ subscription is required for certain product features. Features will vary by product and plan. A free RingCentral Video Pro subscription is available with limited capabilities.

Transform your team’s communication and productivity, no matter where you are, with RingCentral.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Generally good for basic functions - calling, voicemail, SMS.
App works well for services like chat.
Improved performance for certain operations in recent updates.

Cons

Frequent call quality issues (cant hear or be heard).
App instability leading to missed calls and notifications.
Poor customer support and management of technical issues.
Large app size compared to competitors, takes up significant storage.
Inconsistent notifications and delayed alerts.

Most mentioned

Call quality issues (both incoming and outgoing), including inability to hear or be heard.
Problems with missed calls and notifications not working properly.
Unresponsive customer support that does not effectively resolve issues.
App instability after updates causing various functionalities to fail.

User reviews

I loved this app until I could no longer update it on my S24 Ultra nor could I receive assistance from the developers. I had to install the desktop version on my computer 😔 The developer provided several steps for me to use that didn't work, but I appreciated the support I received. I was finally able to reinstall the app after the Samsung's December software update. All is well in my world again!

Mignani Louise Laetitia Angah, 2024-12-04

Calls bounce around too fast, making it hard to answer. Sometimes,they half ring and bounce as well. Then, sometimes,ur alerted to a missed call that never rang to you. Sometimes u answer ,and you can't hear the person on the other line (this happens a lot). When calling out some times, you get a weird noise instead of the ringing noise, and you never know if it actually rang to the person cause you end up in their voicemail every time.

Ravyn Avister, 2024-10-21

RC support is a total nonsense: they waste your time with daily emails but without actual actions. After a month[!] of "investigating" the desktop app, they realized it was the "RC phone". The app is rather clunky and heavy: it takes over 500 MB in the phone internal storage (and cannot be stored on the sd card). For comparison, Google Voice that does similar things uses less than 100 MB. I wish there were a separate, light version that has only phone, text message and contacts functionality.