RTA GoMobile
Riverside Transit GoMobile
Total ratings
3.41
(Rating count:
126)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Ability to buy tickets and access public transportation information.
- App provides a trip planner and real-time bus information.
- Good concept and features for users needing public transport.
Cons
- Frequent glitches and crashes that disrupt usability.
- Difficulties with logging in and accessing passes, especially across devices.
- Confusing user interface that complicates ticket purchasing.
Most mentioned
- Issues with logging in and account management.
- Problems with app stability, including crashing and glitches.
- Difficult navigation and usability challenges due to app design.
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User reviews
Recent rating average:
1.80
All time rating average:
3.41
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-24 |  | | After buying multiple tickets and using the app daily now all of the sudden. I get "Barcode Error" can't open tickets I bought. |
| 2024-04-10 |  | | I created an account on my main phone not thinking much of it. then I realized I can't use my pass on this phone because I don't have data. I tried logging in on my other phone instead but apparently you aren't allowed to transfer the pass to a different device. |
| 2023-11-28 |  | | The app was great on my Samsung phone but now can't access my student pass on my new phone. I've deleted & redownload the app many times already & it doesn't show me my pass. Even deleted the app on my Samsung phone. |
| 2023-10-02 |  | | I have a student pass but it does not show a QR code. Constantly puts me in awkward situations trying to explain that the app is glitching and I'm not trying to get a free ride. Please fix the damn error. |
| 2023-09-23 |  | | I have never been able to use my school pass. Contacted RTA four times, always say it's working now, then I ended up with the same problem that I discouraged myself not to Contact them no more. The past bus application was better. |
| 2023-09-12 |  | | I used this movile app around 6 months ago. When I had to use public transportation, it was a real God-send. You can buy tickets, do a trip planner, and get real-time bus information and tips, as well as other things related to your travel. |
| 2023-08-11 |  | | Immediately after signing up, it told me I couldn't access My Passes due to being logged in on another device. I reset and now I can't even log in at all lmao |
| 2023-08-03 |  | | Nice idea but not well excuted bit confusing at first if you have a long term pass. It has a weird number of screens to load to get to your ticket which makes the line go slow. Worst part is it crashes constantly. Bus dribers seem aware so if you show them it crashing theyll just let you on but its still a hinderance. |
| 2023-07-31 |  | | App is really bad since it's always glitching, very slow, and not very intuitive since the layout is more complicated than it has to be. When I get an error message like "this wallet is expired," rather than giving me a solution, it tells me nothing and I'm left without a means of transportation. Really awful user experience and these glitches have to be fixed |
| 2023-07-18 |  | | This is freaking confusing for people who have schizophrenia and other mental health issues and I am 40 years old. Good luck on figuring out how to get from one place to another in Hemet with mental illnesses and not being hip to the internet network the other RTA app is a little bit easier to understand than this barely |
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