SmartHQ

SmartHQ: Your Connected Home Command Center

App stats

Version: 1.0.0.102.50 (Last updated: 2024-10-18)
Creation date: 2015-08-28
Permissions
Device & app history: retrieve running apps
Identity: find accounts on the device
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • send sticky broadcast
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping
  • install shortcuts

Other platforms

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App summary

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Ability to control appliances remotely
  • New features and improvements are being added
  • Connects to appliances quickly when working
  • Added shopping list feature is good
  • Good integration with Google Home
Cons
  • Difficult setup process for connecting devices
  • Frequent connectivity issues and disconnections
  • App interface is cluttered and slow to respond
  • Bugs after updates that break functionality
  • Limited control options for some appliances
Most mentioned
  • Connectivity issues
  • Difficult setup and reconnection process
  • App performance is inconsistent and slow
  • Frustrations with app updates breaking existing features
  • Limited functionality with smart appliances
User reviews
This app is junk. It doesn't work with tablets!?? Using my cellphone, it just keeps scanning for the Cafe double wall oven. I try adding it manually, and it still doesn't work. The app found it once, but as soon as I closed it and went back later, the appliance was not found. Total trash, I spent all of this money, and I can't even use the features.
by SD DS, 2024-11-30

As many other people have described, this app is near useless for the profile series washer and dryer. Being notified it's done running is somewhat nice but not impressive in any way. The only control I have is the delayed start time. Pretty disappointing for an alleged smart appliance with an app. I suspect this is nothing more than a data gathering and selling app. Will probably uninstall and use them as they are.
by Joel Andrew, 2024-11-29

This app is absolutely terrible. While the dryer has a setting for app control the app doesn't actually have any settings, and the dryer sheet tracking is bizarre and totally unnecessary. The controls for the oven only occasionally work, and otherwise keep resetting to what it was before. The fridge settings tell you what the temperature is set to but not what it actually is. Basically this app is completely useless.
by Rebecca Flaum, 2024-11-28
View all user reviews

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