FortiToken Mobile

FortiToken Mobile is an OTP generator app used for MultiFactor Authentication

FortiToken Mobile - OTP Generator App

"FortiToken Mobile" is an OATH compliant OTP generator app for Multi-Factor Authentication, supporting time-based and event-based codes for secure access. Compatible with FortiOS, FortiAuthenticator, and FortiToken Cloud, it offers simplicity in administration and security. Users need Android 5.0 to 11 for installation, while it requires minimal permissions, ensuring user privacy and control. Easily activate tokens with the camera and use TouchID/FaceID for enhanced app security.
Install from Google Play Store

App stats

By: Fortinet
Version: 5.3.4.0090 (Last updated: 2024-05-13)
Creation date: 2012-03-20
Permissions
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • full network access
  • run at startup
  • prevent device from sleeping

Ranking

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App summary

FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS, FortiAuthenticator or FortiToken Cloud as for OTP validation server/service.

Privacy and Control:

FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer.

While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations:
• Access to camera for scanning QR codes for easy token activation
• TouchID/FaceID: used for app security, respectively.
• Access to the Internet for communication to activate tokens and receive push notifications
• "Send Feedback by Email", to automatically populate the "Sender" field
• Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email"
• FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption.

By downloading and Installing FortiToken Mobile, you agree with all terms stated above.

OS Supported: Android 5.0 through Android 11.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Functions as intended for logging in to VPN and accounts.
  • Ability to set up new tokens after initial issues.
  • Generally works in a Fortinet environment with proper setup.
Cons
  • Confusing user interface with unnecessary steps to reveal tokens.
  • Frequent issues with expired tokens and application responsiveness.
  • Unclear QR code handling and registration processes.
  • Excessive permissions requests and app behavior that feels intrusive.
Most mentioned
  • Token reveal process is overly complicated.
  • UI needs significant improvements.
  • Issues with expired tokens relative to app indications.
User reviews
Replaced my mobile phone and found that the FortiToken app was transferred to the new phone, but none of the tokens were. Tried using the Transfer Tokens function, but an error was generated that could not be resolved. Fortinet support had to send a new registration email for every token that I had in the app (14 in this case). The identities of the tokens changed during this process. I had to manually keep track of which token was for which account.
by Raymond Page, 2024-08-21

The worst implementation of OTP I've ever seen. You're forced to use this app for Fortigates. The app is ugly and gives 'invalid character' errors when start to backspace their default names (meaning it added in the invalid characters itself).
by Lachlan Roberts, 2024-07-24

Works, but not well. It won't read the QR code in the email that FortiNet sends you. You have to enter the code manually, but even that is confusing. They list two codes, but it is not the first one, it is the second one. But they don't make it real clear. Tech support can't see your emails that are sent to you. But ultimately, did get it working. It's just not really good. One star.
by Cthu Lutech, 2024-07-09
View all user reviews

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