Manage your Card - view balance, statement, and more.
Total ratings
4.67
(Rating count:
5,334)
Review summary
Pros
- Good customer service experience mentioned by some users.
- Easy to use and manage transactions.
- Great benefits such as interest-free periods.
- Quick setup process noted by some users.
Cons
- Frequent login issues and password problems.
- Inability to make payments easily through the app.
- Poor customer service and lack of effective support.
- App fails to process transactions or login successfully.
- Enrollment and setup process is confusing.
Most mentioned
- Login and password issues.
- Problems with making payments.
- Customer service dissatisfaction.
- Ease of use for checking transactions.
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User reviews
Recent rating average:
2.30
All time rating average:
4.67
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-05 | Andrew Mesa | Scheels is awesome. Always great experience in store and online | |
2024-12-02 | J Stinson | The card transactions repeatedly fail. There are many better card options out there to choose from. | |
2024-11-01 | Marcia LaBelle | Terrible credit card and support is awful. App is the only way I can pay bills as all other options don't get processed appropriately, then leaving me with a late fee each of which has been waived but I've had to spend time calling to get it fixed. No confirmation code after bill paid and can't screen shot the app for proof of payment. | |
2024-09-24 | Nancy D | Sneels does not allow me to pay online or walk into the store to pay, I MUST download the app to pay my bill. very unfriendly user experience. | |
2024-08-23 | Roger Cruz | Can't copy/paste your routing or account number when setting up a payment. Sophomoric programming choice since it's more accurate than having to type it all in. Otherwise, it doesn't recognize what you've pasted. | |
2024-07-24 | Ann Madsen | Help! I've used this app for a few years. Now I can not. The app is saying my SG21 is rooted?! I am not sure if it's this apps issue or my phone. Any one else having this? | |
2024-06-30 | Michael Truax | This app is only usefull when you want to stare at your debt. Good luck trying to make a payment with this app. It is better to call them. | |
2024-06-25 | Matt H | Excellent card with great benefits. I utilize the 6 months interest-free almost every time I make a purchase. Also Scheels has the best customer service in the world. | |
2023-10-24 | Byron Auer | The app and Banking applications are fine and easy to use. However I recently had to file a fraud case with them for an unauthorized charge. They took entirely too long to investigate the case and at one point even returned the money only to reverse their decision the very next day. Ultimately I was denied and had to pay over $800 for a fraudulent charge. They did not protect me. I would strongly advise using a different Banking company. The little Scheels rewards cards are a waste too. | |
2023-10-19 | Andy Reed | the banking company never settles the card transactions but 2 a month instead of every night at end of business day so if you want a payment to show up on your credit card with in 3 business days like advertised you have to call in and pay a fee for them to take your money and pay your bill worst credit card company or bank around just for that reason. you can spend the money but they just don't take it when you try to pay a Bill. |
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