Fetch Resident
Package delivery on your time
Fetch Resident: Secure Package Delivery App
"Fetch Resident" is an exclusive Android app for Fetch property residents, providing secure package delivery, tracking, and scheduling. Enjoy hassle-free deliveries, personal concierge services, and management of large items, all seven days a week. Take back your time by easily scheduling deliveries around your life, whether you're redecorating or on vacation. Experience convenience with unparalleled support from our team at Fetch.
App stats
Rating: 4.51 
25 new ratings
(3,585)
Creation date: 2020-06-17
Email: he*****@fetchpackage.com
URLs: Website ,Privacy policy
Permissions
Microphone: record audio
Other:
- receive data from Internet
- view network connections
- full network access
- change your audio settings
- prevent device from sleeping
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App summary
Exclusively for residents of Fetch properties. Ask your community manager about bringing Fetch to your property.
Get your packages delivered securely and conveniently, on your time, with Fetch.
Package scheduling, tracking, and account management all in one familiar place.
Deliveries available 7 days a week.
Hassle-free delivery of large items.
Redecorating? No elevator? Addicted to Overstock.com? Whatever the case, we have you covered.
Take back your schedule
Gone are the days of timing leasing office hours and choosing between the gym or happy hour and your prized Amazon haul.
Your personal package concierge
We aim to please. Need a vacation hold? Expecting a mountain of gifts from your registry? We’ve heard it all - just ask!
Need help? Let us know at [email protected].
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some packages are delivered successfully.
- Customer support has been responsive on rare occasions.
- The app occasionally provides useful features for tracking packages.
Cons
- Packages are frequently lost, misdelivered, or delayed.
- Customer support is largely ineffective and hard to contact.
- The app is full of bugs and is difficult to use, especially for scheduling deliveries.
- Delays in delivery can be significant, often taking 24 hours or more.
- Notifications for package arrivals are unreliable.
Most mentioned
- Service is unreliable with frequent delivery issues.
- The app has numerous bugs and is hard to navigate.
- Customer support is slow and ineffective.
- Loss of packages and misdelivery is a common issue.
- Mandatory use through apartment complexes often leads to frustration.
User reviews
Delivery drivers don't ring door bells or knock, so make sure you have notifications setup on your phone, especially for areas where your packages can be stolen. I can't say for sure this service at the monthly cost of $25+ is faster than usual carriers such as UPS, Amazon, etc. Most of the time my Amazon packages are delivered to Fetch facility by noon, and I will not receive them until late in the evening the next day. Customer service is good though for packages delivered to wrong address.
by 
S Snyder, 2024-12-15
S Snyder, 2024-12-15Fetch is horribly unprofessional. I was forced to use their "service" due to apartment guidelines and have lost HUNDREDS of dollars worth of packages due to them being stolen by workers, lost, or delivered to the wrong person in a completely different area. There is no way to contact a representative except through email communication, which can take days to weeks to get a response. The app is full of bugs, and even when I have notifications turned on, I never receive notifications.
by 
Kimberly Page, 2024-10-29
Kimberly Page, 2024-10-29Fetch provides a "last mile" service to get packages to your apartment. There are a dozen other companies that offer this same service and they are all the same 99% of the time. I am giving Fetch 5 stars for how they reacted the 1% of the time that the package doesn't arrive. I submitted a brief note through the app, fetch support (real person) responded and asked for a couple of screen shots from Amazon, package found and delivered that day. Perfect handling of a frustrating issue.
by 
Andrew Dedels, 2024-09-20
Andrew Dedels, 2024-09-20