Etsy Seller: Manage Your Shop

Manage Your Shop

Etsy Seller: Manage Your Shop

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App stats

By: Etsy, Inc

Users: 3,094,333

25.04K

Rating: 4.61

(23,446)

0.03

Version: 1.82.0 (Last updated: 2024-11-19)

Creation date: 2021-09-10

Email: su*****@etsy.com

URLs: Website ,Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Other:

receive data from Internet
view network connections
full network access
control vibration
prevent device from sleeping

Ranking

# 29,094 ▲ 114

Other rankings

#33 in Business (Free) ▲ 4

#2 in etsy keyword 39

#2 in seller keyword 26

#11 in shopify keyword 33 ▲ 1

#12 in e-commerce keyword 19 ▲ 2

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Other platforms

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App summary

Analyze keywords

Etsy Seller is the newest way to manage your shop on the go. It’s got everything you need to easily respond to customers, create and edit listings, see your shop stats, and manage your orders.
Plus we’ve added some great new features you’ll want to check out:
-- Add and edit listing videos and photos straight from your phone.
-- Seamlessly access order details within messages with a buyer.
-- Know when you have a repeat buyer, thanks to special tags in Messages.
-- Easily manage orders with our updated design that shows you what to ship, and when.
-- Get key performance stats like views, sales, and revenue in a listing overview.
-- Share feedback to tell us what needs improving, and see your suggestions brought to life.
-- And even more! New features are always being added to create the best possible experience for our sellers.

You need an Etsy shop to use this app. Get started at www.etsy.com/sell.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows sellers to manage their shop from a mobile device.
Customer service is considered good by some users.
Some users appreciate return features such as notifications for item sales.

Cons

Frequent issues with customer service responsiveness.
Problems with notifications not being received, specifically for messages.
App updates and installation issues causing frustration.
Listing process is cumbersome and time-consuming.
High fees associated with offsite ads and transactions.

Most mentioned

Difficulties with the app's functionality and user interface.
Inconsistent customer service experience, often leading to unresolved issues.
Problems with app notifications, particularly for messages.

User reviews

I just deactivated all of my listings because etsy decided to enforce updating identity right before Christmas and didn't seem to like mine. So kept it on vacation mode, stopping my sales right at the busiest time of the year. When I reach out to customer service. They have been unable to help me get back on track. So this is my last attempt to get Etsy to help me resolve this issue, or they will lose me as a seller and a promoter. If they even care, which I guess I'll see.

brad bricker, 2024-11-28

The app doesn't notify me of new messages, which is a huge problem. I have all notification categories except messages and sales off and I get notified of sales. I used to get notified of messages but no longer. I just dropped below 95% of my message response over the weekend because I wasn't notified of two messages. I have been checking daily but had a busy weekend and forgot. I've contacted support multiple times before reporting this issue with no results.

Kathy Canuel, 2024-11-26

11/24 update: After searching the fox to remove the OG Etsy app allowed me to install this app without issue. When an item sells, it now displays that snapshot in the notifications, rather than the useless profile picture of the buyer. This is how it was originally and I'm very thankful for it back. The app allows me to do most things I'd expect to be able to do from a mobile device. 4 star still due to the reviews not showing the stars or snapshot in the system notification.