Embrace Pet Insurance

Submit claims, update your account, and more with the Embrace Pet Insurance app.

Embrace Pet Insurance App - Manage Your Policy Easily

"Embrace Pet Insurance" is an intuitive Android app that simplifies managing your pet insurance. Submit claims, check coverage, add pets, update billing, and download documents—all at your fingertips. Enjoy efficient communication with our support team and stay on top of your policy whenever you need it.
Install from Google Play Store

App stats

Version: 1.0.477 (Last updated: 2024-12-19)
Creation date: 2019-03-11
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • view network connections
  • control flashlight
  • full network access

Ranking

Other platforms

Embrace VPN - Free VPN (v1.4)
4.71 (49) 3,000
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App summary

From submitting claims to checking coverage, adding pets to updating billing information, managing your Embrace Pet Insurance policy has never been easier. Through the Embrace Pet Insurance app, your MyEmbrace customer account is available right at your fingertips:

• Check coverage & remaining limits

• Submit & view claims

• Add pets & change coverage

• Download policy documents

• Update account & billing information

• Contact us via email or phone

Check coverage & remaining limits:
Never forget your deductible or wonder how much of your annual limit you have remaining. This information is available round-the-clock.

Submit & view claims:
Submit claims on-the-go simply by snapping a picture of your claim form and invoice. Have a saved picture or PDF? No problem, you can upload from saved documents too. Once your claims have been submitted, watch their progress as our team processes them.

Add pets & change coverage:
You have a busy schedule, we totally get it! Add a pet or adjust coverage to better fit your budget when it’s convenient for you. We’ll send you an email confirmation any time you make updates in the app.

Download policy documents:
Don’t worry about printing a claim form in your dash to the vet’s office, download it straight from the app and send it to your vet to complete.

Update account & billing information:
Whether you’ve moved or received a new debit or credit card, you can update it here anytime.

Contact us via email or phone: Questions about specific claims can be sent directly to our claims team in seconds right from the claim-in-question itself. Reach out to our customer care team by email or phone.

Not a policyholder? Get a free quote at www.EmbracePetInsurance.com in minutes.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great insurance with quick claim payouts.
  • Easy and convenient to use when functioning properly.
  • Ability to log on and access basic account information.
Cons
  • App frequently crashes or becomes unresponsive.
  • Issues with uploading documents and permissions.
  • Poor functionality after recent updates, making it difficult to use.
Most mentioned
  • Frequent error messages indicating the app isn't responding.
  • Problems with uploading documents and getting permissions.
  • Lag and delay when processing claims.
User reviews
I get an error message "this app isn't responding" every 30seconds. very annoying. tried closing the app. tried uninstalling. nothing helps. very frustrating. I like to submit my claims as soon as I get the receipt. this doesn't let you do more than 30sec worth of typing.
by Abigail Skov, 2024-08-17

Embrace the company is great but the app is EXTREMELY glitchy right now. It's worked in the past so I'm not sure what's wrong because I have the latest update. I'm unable to submit a claim, the screen just acts frozen when I go to choose my provider. Sometimes it goes through that screen but remains so slow it's impossible to use
by Kira Fish, 2024-05-29

I have to submit a quote to ask if they will cover most/some of the cost and it keeps asking for file permission. Everything is enabled, tried to uninstall, to no avail. Same thing with trying to take a photo of the document. It keeps asking to enable the camera, but it is already enabled. Please fix this.
by Joseph Finones, 2024-05-29
View all user reviews