Doctor On Demand

Live Video Visits with Board-Certified Physicians and Psychologists

Doctor On Demand: Virtual Care Anytime, Anywhere

"Doctor On Demand" is an Android app that connects users to board-certified providers and licensed therapists via live video visits. Offering total virtual care 24/7, it addresses medical issues like cold and flu, depression, and urgent care, as well as behavioral and reproductive health. The app is accessible in all 50 states, allows users to see costs upfront, and supports the health needs of entire families, providing flexibility and convenience for all users.

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App stats

By: Doctor On Demand, Inc

Users: 3,114,246

2.65K

Rating: 4.76

(76,313)

107 new ratings

Version: 2024.49.4 (Last updated: 2024-12-10)

Creation date: 2013-10-07

Email: su*****@doctorondemand.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
send sticky broadcast
full network access
change your audio settings
run at startup
reorder running apps
draw over other apps
control vibration
prevent device from sleeping

Ranking

# 29,057 ▼ 54

Other rankings

#48 in Medical (Free) ▲ 3

Other platforms

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App summary

Analyze keywords

Total Virtual Care™ available when you are – anytime, anywhere. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

Examples of what we treat:

- Cold & flu
- UTIs
- Depression and anxiety
- Allergies
- Skin and eye issues
- Urgent Care & more
- Behavioral Care
- Reproductive and sexual health Care

When can I see a doctor or therapist?
Our providers are available 24 hours a day, seven days a week. You can see a provider immediately or schedule a visit at your convenience.

What can I expect in a visit?
After you select the type of visit and provide your history and symptoms, you’ll meet with your provider. Your doctor may recommend lab work and treatment, including prescriptions. After the visit, you can review your visit details in your Doctor On Demand health record.

How much do visits cost and do you accept insurance?
Our services are available with and without insurance. We also partner with many top employers to reduce your cost. See exactly what your visit will cost before you connect. There are no monthly fees.

Can my family members use Doctor On Demand, too?
Our care team can help your entire family. From medical to mental health, we’re here to make sure your family gets the care they need.

This service is available in all 50 states and the District of Columbia.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app allows for convenient telehealth services from home.
Most doctors and therapists are described as personable and helpful.
It provides quick access to appointments compared to traditional in-person visits.

Cons

Recent updates have caused numerous technical issues, including crashing and login problems.
Users have difficulty accessing past visit documents and appointment histories.
Customer support responsiveness has declined, leading to unresolved issues.

Most mentioned

Technical issues post-update.
Lost access to past records and appointments.
Problems with customer support responsiveness.

User reviews

It's unfortunate because this app could be very helpful, or it can be the most annoying thing ever. I've had several appointments scheduled and have only been able to meet with the therapist 3 out of 6 tries, every other time has had connectivity issues one way or the other. Not only does it become a waste of time, but I'm constantly worried I'll be charged for not making a meeting due to issues with the app. At this point it doesn't feel worth it to make an appointment at all if it's a gamble.

Keeley Chae, 2024-12-04

When I first started using DoD, it worked but the interface was horrible. It was hard to navigate and glitched. Then they updated it, it got prettier but still had technical issues. Now it's been changed again and it's even worse. Contacting someone about the issues has resulted in no response for over 2 weeks, I've had several appointments canceled and it is still hard to navigate. I wish my counselor used another platform.

Maree Bell, 2024-12-02

Ever since the last update that changed the look of the app, I find it difficult to use. I can't find my appointments I couldn't open my booked appointment today I had to schedule the exact same appointment with the same person twice because it cancelled it initially I reached with technical issues twice and got no response and today it said it was after hours If I don't hear back by Monday, I will reach out to my HR department in an attempt to resolve