Smart Health Platform
Cue Health - Your Personal Health Companion
"Cue Health" is a personal health companion app that enables users to order tests for various health conditions, consult with board-certified clinicians, and receive discreet treatment delivery. The app offers easy-to-use at-home tests with step-by-step instructions and delivers test results directly to your mobile device. Take control of your health conveniently and confidentially with Cue Health.
App stats
Email: su*****@cuehealth.com
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage
Storage: read the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- full network access
- change your audio settings
- run at startup
- reorder running apps
- control vibration
- prevent device from sleeping
Ranking
# 188,770
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App summary
Meet Cue Health: your personal health companion. With the Cue Health App, you can order tests for a range of healthcare conditions, talk to board-certified clinicians, and if prescribed, get treatment delivered discreetly, right to your door. Cue's at-home tests are convenient, confidential, and easy-to-use with step-by-step instructions in the App and results delivered directly to your mobile phone. Be in control of your health with Cue.
User reviews
Pros
- When functional, the app and device work well for testing.
- Step-by-step testing process is well explained.
- Some users report improvements after updates.
Cons
- Frequent crashes and instability of the app.
- Difficult interface, making it hard to access tests and results.
- Inaccurate results and failed tests reported by multiple users.
- Issues with syncing and connectivity between the app and device.
- Poor customer service experiences mentioned.
Most mentioned
- Crashes and instability of the app.
- Difficult and confusing interface.
- Failed or inaccurate test results.
- Connectivity issues between the app and testing device.
- Firmware update problems.
User reviews
This app is absolutely horrific. Multiple crashes, unclear area on where to tap for selecting something like "I want to pick it up" or the pharmacy I want to pick up from. I'm in a "waiting room" with a 7-20 minute wait, and I keep being told to watch for a notification to join my video call. I am not optimistic the notification will even work. The alternative to call a phone number doesn't work either, the number is disconnected. Barely works on a Pixel 7 Pro. Apple version is no better.
Constantly crashes whenever I try to login and when I try to log on the app prompts me to use biometric login when I didn't even set up the app for it, but constantly asks for biometrics. It's all moot as no matter what, the app crashes and I can replicate each and every time. I'm curious if this is because my phone is a bit old (Samsung Galaxy S8+)? Any suggestions would be helpful.
Terrible interface! The section where your test are located is VERY hard to access. The static content takes up 70% of the screen leaving a tiny section to try and scroll through. The majority of the screen asks to set up a scanner that, from what I can tell, the average user wouldn't use. Each tests forces you to create a new profile which is redundant for no apparent reason. I am still waiting on results for a test I mailed a week ago so as of now I am only reviewing the app functionality.