Chase Mobile Checkout

Enables your business to accept credit cards with a smartphone and tablet.

Chase Mobile Checkout

App stats

Version: 4.3.2 (Last updated: 2024-08-27)
Creation date: 2013-02-19
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • full network access
  • change your audio settings
  • draw over other apps

Ranking

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App summary

Accept credit cards for your business with your smartphone or tablet.

With a merchant services account and card reader from Chase and a smartphone or tablet, use Chase Mobile Checkout to accept payments on-the-go, virtually anywhere in the U.S., at any time.

Extend Your Business

• Be ready to take your customers’ payments when and where they are located.
• Take your business with you. Be able to process payments when you are away from your business, computer or credit card terminal.
• Allow additional employees to accept credit card payments on their smartphone or tablet.

Streamline Your Business

• Create a product catalog for easy checkout.
• Live, U.S. based, 24/7 telephone customer support.
• Have one payment processing relationship: Single statement, centralized reporting and one number to call for any issues.
• Customize your employees’ access.

Make It Easy For Your Customers

• Conduct faster transactions. If your customers are waiting in line, add an additional payment acceptance terminal with your smartphone or tablet.
• Bring the transaction to your customer. Allow your customers to pay anywhere in your store. Allow customers to pay for deliveries at the time of receipt.
• Send customers’ electronic receipts via email or text.

Help Protect Your Customers and Your Business

• Credit card information is encrypted at the time of the card swipe or insertion and during transmission and processing.
• Geo-location features allow you to determine the location of the transaction, which helps with dispute settlement. Location map is printed on receipt.

Take Your Business With You

• Search for individual transactions and review account activity.
• Process refunds and voids.

To process transactions, you must have a merchant services account with Chase, install the Chase Mobile Checkout app on your mobile device and use a mobile card reader from Chase. In order to pair your mobile device with the reader, it must meet minimum requirements of Android 6.0 and Bluetooth® 4.2. Businesses are required to complete an application and agree to terms and conditions at the time of enrollment. All businesses are subject to credit approval. Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A.

There is no charge to download this app, but depending on your merchant service account terms, there may be charges associated with the purchase and shipment of the card reader. When using the app, message and data rates may apply. Such charges include, but are not limited to, those from your communications service provider. In addition, all applicable processing fees outlined in the merchant services contract with Chase will be assessed for all transactions initiated through the app.

Transaction processing may be interrupted for various reasons, including service outages affecting your smartphone or tablet, wireless or Internet provider, technology failures, and system capacity limitations.

Android is a registered trademark of Google Inc.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Unusable after latest updates, often fails to log in or process payments
    • Glitches and connection problems with the card readers
    • Frequent prompts to change passwords or input credentials, causing frustration
    • Incompatible with some devices or versions of Android
    • Poor customer support response and resolution time
    Most mentioned
    • Poor connectivity and frequent glitches
    • Inability to log in or process transactions
    • Unreliable app performance after recent updates
    • Frustration with constant credential errors and password prompts
    • Need for additional services due to app failures
    User reviews
    Can’t download app. Switched from Samsung S10 2019 to Motorola Edge 2021. After 2 hrs and 2 support ppl was told I couldn’t download b/c I had a fake phone, even though I could download Chase Mobile Banking & Chase POS apps. Trip to Verizon & Best Buy Geek Squad confirmed I didn’t have a fake phone. Best Buy figured out Chase didn’t update their website to show you need Android 12, not 11. Had to pay a 3rd party to figure the issue out. Lost $, because I couldn’t process CC. Do better Chase.
    by Emails 2021, 2024-10-24

    Everyone posting on here about poor connectivity hit the nail on the head....awful, awful, awful!! Can barely connect then if I have to enter manually Chase hits you up with higher processing fees! Poor business practice on their part...
    by Timothy Adair, 2024-08-11

    This system is unusable. Super glitchy. Makes me input a "one-time" pin and create a new complicated password every time I log in. Only connects to the reader they provided half the time. When it does, it has trouble authorizing payments even with a very solid signal. Extremely embarrassing when I'm standing in front of a customer trying to process their payment.
    by Clay Perdue, 2023-12-07
    View all user reviews

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