Chase UK

See what your money can do

App stats

Version: 2.46.0 (Last updated: 2024-11-26)
Creation date: 2022-04-27
Permissions
Contacts: read your contacts
Location: precise location (GPS and network-based)
Camera: take pictures and videos
Microphone: record audio
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

Open your free Chase account to discover the potential of your money, with our award-winning bank.

Spend, save and invest – all in one place
Manage your spending, savings and investments all through the Chase app – to help you see what your money can do (1). With investing, capital at risk.

Enjoy instant-access savings with interest paid monthly
Open a Chase saver account and you'll enjoy a competitive interest rate with instant access (2), to help you get to your goals sooner.

Get 1% cashback with your current account

That's 1% cashback on your everyday debit card spending for your first 12 months with us (3).

See and manage your investments
Create, edit and manage your investment pots through the Chase app, so you can take care of your investments alongside your everyday banking (1). Capital at risk.

Enjoy around-the-clock support from real people
With just a few taps in the app, you'll be through to someone who can answer your questions, 24/7.

See where your money's going and growing with handy insights
Compare your spending month-on-month and get to know how you spend – it could help you spot opportunities to save and invest for the future.

Zero fees or charges from us
Withdraw cash and spend abroad with a transparent exchange rate and no extra fees or mark-ups from us – so you have that little bit extra to enjoy while you're away. Cash withdrawal limits do apply, though.

Earn 5% interest on a round-up account
An effortless way to move a little closer to your savings goals every day. Simply choose to round up your debit card spending to the nearest £1, and we'll boost your spare change by putting it in a round-up account. It'll give you 5% AER (4.89% gross) variable interest, paid monthly (4).

Organise your money, your way
Open extra saver accounts for free to keep track of both big and small goals.

Ready to use right away
Spend online with your in-app card details or set up Google PayTM as soon as your account is open. No need to wait for your card to arrive.

Packed with protection
Active fraud monitoring keeps a lookout for anything unusual on your account. You're also protected by the Financial Services Compensation Scheme, on deposits up to £85,000.

Good to know
To bank with us, you must: be 18+, be a resident of the UK only, have a smartphone and a UK mobile number, and be a tax resident of the UK.

Legal bits
18+, UK residents. Chase current account required. Investments are provided by Nutmeg and not guaranteed by Chase.
18+, UK residents. Chase current account required. T&Cs apply (see www.chase.co.uk/gb/en/legal/chase-saver-account-terms-and-conditions/).
18+, UK residents. Cashback available for your first 12 months as a new customer. Max £15 per month. Cashback exceptions apply (see https://www.chase.co.uk/gb/en/legal/Cashback-FAQs/).
18+, UK residents. Chase current account required. Round-up account balance transfers to elected Chase current or saver account on anniversary of account opening. T&Cs apply (see www.chase.co.uk/gb/en/legal/round-ups/).
Visit Chase.co.uk for more info.

By downloading this app, you agree to be bound by our app licence agreement. You can find this by tapping 'Licence agreement' in the Information section below.

Chase is a registered trademark, and a trading name of J.P. Morgan Europe Limited. J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 124579. Registered in England & Wales with company number 938937. Our registered office is 25 Bank Street, Canary Wharf, London, E14 5JP, United Kingdom.

Your eligible deposits with Chase are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly interface
  • Instant notifications after purchases
  • Easy account setup and access to information
  • Good customer service available 24/7
  • Responsive app with essential features
Cons
  • App is slow and frequently hangs or crashes
  • Fingerprint scanner is intermittent and unreliable
  • Difficulties moving the app to another device
  • Notifications are not consistently received
  • Lack of features like budgeting tools
Most mentioned
  • App performance issues (e.g., slow loading, crashing)
  • User interface is easy to navigate
  • Customer service experiences vary
  • Problems with fingerprint login
  • Difficulties in moving accounts between devices
User reviews
One of the better banking apps I've used. However it's really slow which causes critical issues. Refreshes take 3 to 5 seconds while it shows stale data. It needs to show a loading indicator and/or don't show old data. Otherwise customers will make incorrect decisions. For example, checking balance, taking cash out of ATM, getting refused, checking balance again seeing I have enough, getting confused for a few seconds, only to see the app finally update to the actual balance. Really annoying.
by J A, 2024-11-27

On the plus side, app worked well, instant notifications after purchases, it looks good and all information is easily found. On the negative side, the cashback benefits have progressively been reduced/harder to get. More fundamentally, I had to log in again but my selfie camera is broken. There is no option to switch cameras and helpline can offer NO other way to verify identity. So can't log in. No Web access to account so I am stuck, will probably close a/c, not buying new phone for 1 app.
by Allan Grier, 2024-11-26

Fingerprint scanner is intermittent (thinks you have tried and leaves just the cancel button as the only usable option) my usual fix was to manually log in, turn off the fingerprint then re enable it but that no longer temporarily fixes it In fairness other apps are just as bad since my update to Android 15
by Tor Lovas, 2024-11-26
View all user reviews

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