XFINITY Home

XFINITY Home lets you stay connected to your home anytime, anywhere.

XFINITY Home

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App stats

By: Comcast Cable Communications

Users: 3,716,340

2.67K

Rating: 4.12

(48,322)

17 new ratings

Version: 12.30.0 (Last updated: 2024-11-19)

Creation date: 2012-04-17

Email: xf*****@comcast.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
connect and disconnect from Wi-Fi
full network access
change your audio settings
prevent device from sleeping
read Google service configuration

Ranking

# 25,522 ▼ 33

Other rankings

#13 in home keyword 77 ▼ 4

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*

WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats: Ecobee, Carrier Cor, Zen
- Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks: August Smart Locks, Kwikset SmartCode Door Locks

REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Ability to set alarm remotely from phone
Notification of sensor activity with exact time
Improvement in app speed after updates for some users

Cons

Frequent app crashes and inability to log in
Slow performance and lag times
Poor customer service and technical support
Issues with false alarms and battery notifications
App heavily reliant on Wi-Fi, limited functionality with mobile data

Most mentioned

App stability and performance issues
Customer service dissatisfaction
Problems with sensor functionality and false alarms
Frequent updates causing login and operational issues

User reviews

Lag time is terrible! Takes a while to connect. Doesn't always detect motion! 2023: Our alarm went off on accident bc the pad claimed it was off; clearly it wasn't; but the screen went black! Really?! Our batteries need to be changed (purchased) literally every month, why? We sometimes can't set alarm until we bypass the damn battery issue; doesn't seem helpful or safe. This system is absolutely terrible, and as soon as I research Ring, I'll be divorcing Xfinity. Waste of money!

Kindra Berglin, 2024-11-09

Sucks makes things harder not easier Must use wifi doesn't work w/mobile data/internet & it should. PERIOD! ALWAYS adds same devices over & over making there be 87 of the same device it thinks things are not connected that are so it "reconnects" as a new device instead realizing previously approved connected devices just back online making it impossible to keep track of parental controls assigned devices and there's so much more and not enough space to explain it all

Amanda Pike, 2024-10-30

The guys that installed my home security system, and the follow-up technician were great. The rest of it awful. The sensors keep malfunctioning for no reason. The company thought it was a great idea to get rid of the home security app without a system where I can set remotely set the away feature via my cell phone. Forget finding a representive that can actually help you. It's a frustrating and useless process. The representives are outsourced, and ill trained. Not worth bundling.