Clipper

The most convenient way to manage your Clipper account and plan trips. Try now!

Clipper: Manage Your Transit Account Easily

"Clipper" is a convenient Android app that allows users to manage their Clipper card, load transit passes, and plan trips in the San Francisco Bay Area. With real-time transit information and easy account management, it simplifies the public transportation experience for users. Add your Clipper card to Google Pay, view your transaction history, and access multiple transit services seamlessly—all from your smartphone.

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App stats

By: MTC Applications

Users: 448,650

2.54K

Rating: 2.03

(2,615)

12 new ratings

Version: 1.59.2 (Last updated: 2024-07-30)

Creation date: 2021-05-05

Email: cu*****@clippercard.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

download files without notification
receive data from Internet
view network connections
full network access
control Near Field Communication
control vibration
prevent device from sleeping
Google Play license check

Ranking

# 93,027 ▲ 83

Other platforms

Clipper (v8.0.12)

2.28

(46) 20,000

URSTYLE Clipper Tool (v1.4)

3.00

(8) 184

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App summary

Analyze keywords

The Clipper app is here!

- Add your Clipper card to Google Pay
- Manage your account(s)
- Load cash value and transit passes
- Plan your trips

Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. The new Clipper app lets you manage your Clipper account from your phone—add value, view your history, and plan your trip!

Download the Clipper app today!

Pay with Your Phone
The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to Google Pay.

Manage Your Account
The Clipper app gives you the same account access as the website, but on your phone! You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features. You can also manage multiple Clipper cards in one place.

Plan Your Trip
The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy! You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations.

Clipper serves 24 transit services in the San Francisco Bay Area:
AC Transit
BART
Caltrain
City Coach
County Connection
Dumbarton Express
FAST
Golden Gate Ferry
Golden Gate Transit
Marin Transit
Muni
Petaluma Transit
SamTrans
San Francisco Bay Ferry
Santa Rosa CityBus
SMART
SolTrans
Sonoma County Transit
Tri Delta Transit
Union City Transit
Vine
VTA
WestCAT
Wheels

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

The app is slow, buggy, and often unusable.
Users cannot transfer their physical cards to digital versions or face errors doing so.
Loading money onto the card takes an excessive amount of time, often resulting in failed transactions.
The app does not give sufficient information or functionality, requiring users to rely on physical cards.
There is a lack of customer service support or effective resolution for issues encountered.

Most mentioned

The app struggles with basic functionality, including adding and managing cards.
Users experience repeated errors when attempting to load value or convert cards.
The need for physical cards is emphasized due to the app's unreliability.
Customer service interactions are often frustrating and unhelpful.
Frequent technical issues lead to a poor user experience.

User reviews

I knew Clipper had a bad app but what I did not anticipate was just how terrible it was at updating or even connecting me to the payment screen. I don't use auto-pay because I have read that it is very difficult to opt out of. So I manually pay for every trip per week since I have a consistent work schedule. Now the app won't update and it gets stuck at the payment screen, now I can't pay for my rides. Please fix this app. I don't carry cash.

Aysaq Chaudhry, 2024-12-12

I enjoy using public transit and my clipper card, but this app desperately needs improvements all around. I would go so far to say it's unusable (at least when it comes to certain features). But I think if improvements are made, and it's issues are fixed, it'd be a great and convenient tool to have.

Ky, 2024-11-28

Needs Improvement - App was working well until Nov 2 after crossing the Bay bridge tunnel coming into SF. My app was on during my ride and must have crossed connections. After getting to my stop, the app longer works. MY Clippercard with funds was no longer showing my card. Somehow, my digital card is no longer available . I need my issue fixed. Can't use my digital card anymore.