WATI - Team Inbox for WhatsApp

Provide delightful customer support with this multi-agent chat tool for WA

WATI - Team Inbox for WhatsApp

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App stats

By: Clare.AI

Users: 187,852

1.47K

Rating: 4.00

(553)

1 ratings

Version: 3.19.1 (Last updated: 2024-10-29)

Creation date: 2020-04-19

Email: su*****@clare.ai

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts, modify your contacts

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Other:

modify/delete internal media storage contents
receive data from Internet
view network connections
pair with Bluetooth devices
full network access
change your audio settings
run at startup
control vibration
prevent device from sleeping
modify system settings

Ranking

# 144,469 ▲ 255

Other rankings

#22 in whatsapp keyword 96 ▼ 16

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

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WhatsApp Business marketing & engagement solution for SMBs & enterprises!

Scale your business on WhatsApp using WATI.

WATI mobile app lets you access your WATI account on mobile devices. Enable customer support & launch WhatsApp marketing campaigns on the go.

Requirements
- WATI account to access WhatsApp Business API features.

How to get started with WATI App

Install the WATI mobile app & enter your login credentials along with the company dashboard domain provided by WATI.

FEATURES

1. Shared Team Inbox
Get multi-login support for WhatsApp Business with complete team inbox functionalities.

2. WhatsApp Broadcast
Manage and monitor WhatsApp Business broadcasts directly from the WATI App.

3. WhatsApp Marketing
Monitor the performance of personalized WhatsApp broadcast campaigns sent to up to 100k recipients in a single click.

4. Quick Reply
Quickly create & organize quick replies to boost the efficiency of the chat agents.

5. Contact Management
Manage your WhatsApp contacts with filters, attributes & tags.

Leverage the power of engagement on WhatsApp & scale your business.

Setup your WhatsApp Business account with WATI.
Visit our website now - https://www.wati.io/

WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good integrations offered by WATI.
Intelligent Chatbot for automated support saves time.
Easy steps for setup and usage.
Effective management of WhatsApp notifications.

Cons

Poor customer support and response times.
Frequent bugs and errors in the app.
Unexpected charges and issues with billing.
Problems with app functionality on different devices.

Most mentioned

Customer service is lacking and unresponsive.
Frequent bugs and app errors.
Unexpected payment deductions.
Issues with account deactivation and auto-renewal.
Integrations and features continuously improve.

User reviews

Customer support is worst in kerala .After 5th day of purchasing .wati is not activated.Team is not responding to my chat and call.Pro Team is the official partner for wati in kerala.

Reejo Johny, 2024-11-04

Dont use it, i told you this apps is to easy to get hack. Our client lost more than $1400 withdrawal on credit card without permission and Wati team doesnt care it all. This system is lack of customer services and protection.

Joshua Favian, 2024-08-31

A lot of bugs that needs to be fixed because it does have issues and I cannot use it. There should be a way to arrange my WhatsApp status to post regularly