Citi Bike

The Citi Bike app is the perfect co-pilot for your biking adventures in the city

Citi Bike

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App stats

By: Lyft, Inc.

Users: 967,328

1.60K

Rating: 4.75

(5,002)

24 new ratings

Version: 2024.44.3.1731625621 (Last updated: 2024-11-29)

Creation date: 2013-05-20

Email: ap*****@citibikenyc.com

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Calendar: read calendar events plus confidential information

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
allow Wi-Fi Multicast reception
connect and disconnect from Wi-Fi
full network access
control Near Field Communication
run at startup
draw over other apps
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 60,577 ▼ 55

Other rankings

#184 in Maps and navigation (Free) ▼ 28

Other platforms

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App summary

Analyze keywords

The official app for Citi Bike, NYC’s bike share system.

Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.

The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.

Within the app, you can purchase the following Citi Bike passes:
Single ride
Access pass
Membership

Happy riding!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenient way to bike around the city
Good customer support
Access to electric bikes

Cons

App stability issues and frequent crashes
Difficult to find available docks and bikes
Poor user interface and design after updates
Mandatory feedback screens after each ride
Map functionality is lacking, including inability to rotate or easily view stations

Most mentioned

Unstable app leading to frequent errors
Problems with finding available bikes and docks
Frustration with mandatory feedback prompts
Issues with app design and user experience

User reviews

If you're visiting New York City, want this app for the bikes and want to ride an ebike, don't pay for the "Day Pass". It's not what it sounds like and it's purposefully vague at first blush to get you to spend more money than you need to. You'll be charged for the day pass, 19 dollars, but it will only cover the unlock fee, which is 5 dollars. Then you'll be charged for the ride entirely. I spent 40 dollars for a 25 dollar ride and they don't offer refunds once you use the day pass free unlock.

Billy Almanza, 2024-09-03

I appreciate the interface and customer support, my main issue is that I am unable to report specifics about bike issues when I press the "repair" button on the dock. The in-app experience provides a window to write about it briefly before glitching, leaving me with generic feedback responses like customer satisfaction, bike availability, etc. I used to be able to do this and it doesn't work anymore.

Jacqalin Keeling, 2024-06-21

CANNOT ROTATE THE MAP. Most of docking stations in east Harlem are broken for last 2 years and Citi bike does not fix them at all. Whereas very high importance is given to mid town where there are so many subway trains already. Also ... The app is pretty annoying when you dock the bike. You have to dismiss the feedback screen etc everytime you dock. Also you Cannot rotate the map.