Cisco Network Setup Assistant
Helps to connect the secure network by provision the certificate on the device
Total ratings
2.05
(Rating count:
1,397)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
Cons
- Does not work with Android 9 and later versions.
- Frequent issues with certificate generation and profile downloads.
- Inconsistent performance across different Android versions.
- The app has a tendency to loop asking for guest portal access without resolving the connection.
- It deletes installed certificates that are unrelated to its functionality.
Most mentioned
- Does not support Android versions 9 and 10.
- Certificate download errors are frequent and prevent connection to secure networks.
- The app is considered non-functional by many users, especially on newer devices.
- Users report a lack of responsiveness from Cisco regarding updates and fixes.
- The app is criticized for its poor handling of Android OS updates.
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User reviews
Recent rating average:
1.10
All time rating average:
2.05
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2022-02-12 |  | | Cannot provision Android 11+ with this app anymore. Profiles are not set after provisioning. Intermittent user certificates downloaded on Android 12 - certificates does not appear under "user certificates". Definitely issues on these newer mobile platforms. |
| 2020-10-06 |  | | It doesn't work. Certificate generation failed. I can't connect my new phone to my school's wifi, even though it worked last year. |
| 2020-01-14 |  | | Dumpster fire of an app. Every Android version upgrade breaks it. Android 9 wasn't fixed until a month before Android 10 shipped. Android 10 hasn't worked since it launched 6 months ago. Cisco, get your heads out of your asses if write some reasonable code that adheres to Android's APIs so your customers can reliably support BYOD networks with modern devices. |
| 2019-12-13 | | | Please please help. App refuses to see server and we need this to access work WiFi. Keeps asking if I've logged into guest server. Bad app Please do something |
| 2019-12-09 | | | When will Cisco update this to support Android 10? They are always really behind on updating. Makes it impossible to keep a device current or use anything new. |
| 2019-10-29 | | | This is lame. Still doesn't support Android 9 despite the update. Edit: and 10 as well. Despite 6 betas and couple of month of public availability. This says everything about company attitude to it's paying customers. |
| 2019-10-28 | | | Not compatible with Android 9 or 10. When using this application to connect to a secure network, it is unable to download the profile. Numerous posts are on the Cisco forums covering it. Why can't Cisco resolve this? |
| 2019-09-09 | | | Actual garbage, app is always giving me a hard time. This year it keeps telling me to log into guest portal even though Ive had on multiple browsers. |
| 2019-09-04 | | | Perhaps this method worked years ago but this does not work at all now. Very ashamed my university utilizes this useless app to connect to their internet. Non-functional and a waste of the data i spent downloading it. |
| 2019-05-13 | | | I use my phone for work and use this app to connect to the secure network to do my job. Now I have upgraded to a new phone which is android 9 and can no longer connect to the network, I need to be able to connect for Webex meetings and wireless AP verification and troubleshooting. Cisco needs to get this fixed ASAP, for being a network business leader, this is disappointing that they have an dropped the ball so far by not having android 9 support. |
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