Cisco Network Setup Assistant

Helps to connect the secure network by provision the certificate on the device

Cisco Network Setup Assistant - Secure Network Connectivity

"Cisco Network Setup Assistant" is an Android app designed to securely connect devices to networks using Cisco Identity Services Engine. It detects the ISE server and prompts for user and CA certificates on Android devices. Starting from version 1.2.0.42, it supports Android versions greater than 4.3, similar to earlier versions for Android < 4.3. To ensure proper functioning, please deny enroll.cisco.com on the WLC.

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App stats

By: Cisco Systems, Inc.

Users: 554,942

Rating: 2.05

(1,397)

1 new ratings

Version: 3.1.7 (Last updated: 2021-08-04)

Creation date: 2012-01-20

Email: is*****@cisco.com

URLs: Website ,Privacy policy

Permissions

Location: precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

view network connections
change system display settings
change network connectivity
connect and disconnect from Wi-Fi
full network access

Ranking

# 83,052 ▼ 96

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App summary

Analyze keywords

Cisco Network Setup Assistant is used to connect devices securely to networks utilizing Cisco Identity Services Engine.

Please deny enroll.cisco.com on WLC so that the app can detect the ISE server.

Starting from Network Setup Assistant version 1.2.0.42, there will be a prompt for user and CA certificates on android mobiles > 4.3 too like older versions (android < 4.3).

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

Does not work with Android 9 and later versions.
Frequent issues with certificate generation and profile downloads.
Inconsistent performance across different Android versions.
The app has a tendency to loop asking for guest portal access without resolving the connection.
It deletes installed certificates that are unrelated to its functionality.

Most mentioned

Does not support Android versions 9 and 10.
Certificate download errors are frequent and prevent connection to secure networks.
The app is considered non-functional by many users, especially on newer devices.
Users report a lack of responsiveness from Cisco regarding updates and fixes.
The app is criticized for its poor handling of Android OS updates.

User reviews

Cannot provision Android 11+ with this app anymore. Profiles are not set after provisioning. Intermittent user certificates downloaded on Android 12 - certificates does not appear under "user certificates". Definitely issues on these newer mobile platforms.

Quinton Nedbank, 2022-02-12

It doesn't work. Certificate generation failed. I can't connect my new phone to my school's wifi, even though it worked last year.

Drew Elgar, 2020-10-06

Dumpster fire of an app. Every Android version upgrade breaks it. Android 9 wasn't fixed until a month before Android 10 shipped. Android 10 hasn't worked since it launched 6 months ago. Cisco, get your heads out of your asses if write some reasonable code that adheres to Android's APIs so your customers can reliably support BYOD networks with modern devices.