"Charleys Rewards" is an app that lets you order ahead, skip the line, earn rewards, and receive exclusive promotions at Charleys Cheesesteaks. Customize your orders, save your favorites for easy reordering, and be the first to know about new menu items and exciting updates. Enjoy your favorite Charleys delivered to your door and score rewards just for signing up. Join today and enhance your Charleys experience!
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Conquer your Charleys cravings with ease when you download our Rewards app! With Charleys Rewards, members can look forward to perks like:
• Ordering ahead and skipping the line® • Getting Charleys delivered right to your door (via 3rd party) • Being the first to know about NEW menu items, menu hacks, and exciting Charleys updates • Customizing your order (No pickles? No problem!) • Saving your “go-to” orders for easy re-ordering • Exclusive promotions curated for you, based on your purchases and most frequented location • Scoring a reward just for signing up*
*Valid on regular priced menu items priced $15 or more. Cannot be combined with promotions, discounts, or other savings.
Terms and Conditions apply.
Want more Charleys? Check out Charleys Rewards on our website! For any questions, head to the “Need Help” section in your app or shoot a note over to [email protected] to get in touch.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Fast and uncomplicated menu
Ability to customize orders
Good food quality at Charley's
Cons
Cannot scan barcodes for rewards after purchase
Frequent errors during order placement
Intuitive navigation issues and clunky interface
Limited or nonexistent rewards and deals
No ability to enter payment info before placing an order
Most mentioned
Removal of barcode scanning for rewards
Problems ordering ahead and receiving orders
Deterioration of app functionality with updates
Useless features and lack of usability
Stressful experiences related to app errors
User reviews
This app used to work perfectly fine... But then they removed the checkout button, so now you can fill your cart but never actually place the order. I like being able to order online to avoid social interactions, so this has completely ruined my experience with the app and ruined my plans for dinner. Worst update I have ever experienced from an update
Charley's has removed the ability to enter/scan a barcode for rewards if you didn't get them at the store. The online or in app application of points works well but for those that order in person and may not have their phone or forget/don't get asked if you have rewards you are stuck with potentially not being to earn the points you got. Please fix this feature Charley's.
The app was great when I first downloaded it. But with one of the latest updates that removed the ability to add your purchases yourself, it quickly declined. It is hit or miss if the QR scans at POS. I've had to email the rewards to have them added, and even then, they don't get added to my account. I've missed out on about $70 worth of purchases to the point where I've stopped frequenting Charley's. I hope they re-add this feature in the future. Otherwise, it's not worth it.