"HealtheLife" is an Android app that enables individuals and families to manage their health online. It provides real-time access to health care organizations' portals, allowing users to message providers, schedule appointments, and view medical information securely. By logging in with their Cerner Health credentials, users can engage actively in their health care, ensuring they stay informed and connected with their care teams.
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HealtheLife helps individuals and families stay informed, educated and take a more active role in their health.
Through the HealtheLife app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand and engage in your care.
You must first be granted access by your health care organization to use their online portal. Once you have an account, simply sign into the HealtheLife app with your Cerner Health username and password. If you have access to portals from multiple health care organizations, you can view all participating portals through the app.
Each participating organization's portal is unique but most portals allow you to connect with your care team by: • Securely messaging your provider • Scheduling and managing upcoming appointments • Accessing medical information including allergies, laboratory results, health issues, immunizations, medications and other health documents
If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the Play Store cannot be addressed.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Convenience of accessing medical information through the app.
Ability to use fingerprint sign-in (though unreliable).
Email option and ability to attach files/pics.
Cons
Frequent login issues, including expired sessions and system errors.
Poor navigation and user interface, making it hard to find information.
Unreliable functionality, often requiring reinstallation or cache clearing.
Most mentioned
Login issues and inability to access account.
Poor user interface and navigation.
Frustration with the app's reliability and performance.
User reviews
I lowered my rating because for quite a while now after I try logging in to one of my patient portals, the login page refreshes without logging me in. After a few attempts it will say something about credentials expiring but continuously returns me to the login page. I've tried clearing cache/ data/ etc with no success. Is there a fix or workaround for this? I love the convenience of the app but it does me no good if I can't access my information.
This app is a waste of time. If you're going to have an app for people to use for healthcare, at least make it useable instead of useless. I've been able to log in a total of twice with the app. Every other time I have tried it says my session is expired, or just boots me out all together. Much easier to just go to the website link and log in there.
Edit as of 9/7/23 - STILL very sporadic on accepting login password. Half the time it is fine & let's me use a fingerprint or password. The other half, I get an error message & it keeps asking me to log in again. Extremely frustrating! Lately the app won't accept my fingerprint and keeps making me change my password, but then locks me out, eendering it useless. I am very frustrated, as I use the portal to communicate with medical providers.