Bukalapak

Buy & Sell, Online Shopping, Indonesia Online Shopping

Bukalapak: Indonesia's Shopping App

"Bukalapak" is Indonesia's most comprehensive e-commerce app, offering a vast selection of products at competitive prices, engaging promos, and features like cashback and free shipping for both shoppers and sellers. Users can enjoy fun games, personal loan options, and a unique online mall experience with guaranteed authentic products from top brands. Download Bukalapak now for a seamless shopping experience!
Download
Install from Google Play Store

App stats

Users: 59,749,542
22.71K
152 ratings
Version: 11.2.0 (Last updated: 2024-11-18)
Creation date: 2014-02-07
Permissions
Device & app history: retrieve running apps
Identity: find accounts on the device
Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge
Contacts: find accounts on the device, read your contacts
Location:
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • access extra location provider commands
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • connect and disconnect from Wi-Fi
  • control flashlight
  • full network access
  • control Near Field Communication
  • run at startup
  • use accounts on the device
  • control vibration
  • prevent device from sleeping
  • modify system settings
  • read Google service configuration

Ranking

# 2,094 ▼ 4

Other platforms

Bukalapak Helper (v0.0.6)
4.35 (31) 213
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App summary

Analyze keywords

Bukalapak
🇮🇩The most complete & cheapest e- commerce/shopping app

At Bukalapak you can shop anything at an affordable price while enjoying tons of promos such as cashback, discounts, and Potongan Ekstra.

The fun doesn’t stop here, there are so much more that you can get at Bukalapak!

Easy to use
With the app's new interface, online shopping is easy, quick and fun!

New User Promo
Special promo only for you, new Bukalapak user. Enjoy free shipping worth Rp100.000 on your first transaction, free shipping worth Rp50.000 on your second and third transaction, plus free electric token voucher.

Cool Features (COD, BukaExpress)
Plenty of cool features to make shopping more enjoyable.

Everything you need
We have everything that you’re looking for at an affordable price! From household tools, automotive gears, to hobby supplies we have it all!

Offers overload
Lots of offers every day! From discounts, cashback to free shipping, we got it covered.

Choices of Great Products
At Bukalapak, we only sell products with great quality.

Games & prizes
Bored? Come and play along with us! We have several fun games with prizes worth millions.

Serbu Seru
Where else can you get your dream luxury item with super cheap prices? Only on Serbu Seru!

Pay Bills & Buy Credits
From top-up electronic money, pay all monthly bliss, to ordering traveling tickets, you can get it all done on your smartphone!

Flash Deal
Get the most competitive offers in limited time, every day at Bukalapak!

BukaMall
Like an online mall, you can shop confidently with 100% original products from various official brands + return guarantee such as Unilever, P&G, Adidas, Canon, LG, Nivea, Oppo, Samsung, and numerous other brands.

Free Stuff
As a welcoming gift, new users can get free stuff, such as instant coffee, a pair of earphones, or other fun things.

Become a successful seller
With all the supporting features, you can open an online store, promote it and make the sale to make an easy profit!

Information Related to Personal Loans
Personal loans in our app have periods of repayment between 61 and 180 days with a maximum Annual Percentage Rate (APR) of 37%. All lending partners are fully licensed by Otoritas Jasa Keuangan.

Simulation:
If you lend IDR 3,000,000 for 3 months, then the total amount you should repay after service charge is:

3,000,000 (loan principal) + 0.2% (daily interest rate) x 90 days (loan term) = IDR 3,460,000 or IDR 1,155,000 per month

Easy commerce, a ton of benefits, and fun entertainment, only at Bukalapak!

What are you waiting for?
Download Bukalapak now!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Fast complaint response from customer service
  • Wide variety of products and good promotions
  • Simple interface compared to other shopping apps
Cons
  • Poor customer service and difficult to contact
  • Multiple technical issues including payment confirmations and account management
  • Confusing user interface and navigation problems
  • Refund and return policies are inadequate and often result in loss of money
Most mentioned
  • Account management issues and login problems
  • Difficulties in contacting customer support
  • Problems with payment confirmations
  • Technical glitches and bugs within the app
  • Frustrating refund processes
User reviews
I just download the app but i've got problem into account management, i've change my profile name but nothing happen even it says "succesfully changed", and i insert my phone number it says phone number weren't inserted but when i reenter the phone number it says it has been used but it didn't display at my profile and diplayed phone number weren't added, i delete my account and try re-register now but i cannot login and it says account dismissed but it says i dont have account, rly confusing :(
by Farhan Aulia Hidayat_031, 2024-08-22
The app is full of unnecessary features. Some important features such as e-money topup are crash frequently. The custmer service is the worst, really hard to contact and unhelpful. I haven't received my cashback until now, and my e-money balance was pending for 4 days. Definitely the worst e-commerce platform.
by Ghiffari Alfani Royan, 2022-07-24
Bukalapak steal my money without my concern. I already ask for BukaBantuan but their regulation are sucks. They need us to provide a printed payment receipt from latest transaction even the transaction is already done several days ago. I also paid with mobile banking apps, but they won't accept payment receipt from screenshot. They ask for the "real printed receipt" which is IMPOSSIBLE TO PROVIDE. I already sent them my ID card for verification, but still they didn't want to give my money back.
by Anes Paraswati Trisnanda, 2022-02-01
View all user reviews