Brother SupportCenter
Brother SupportCenter
App stats
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- connect and disconnect from Wi-Fi
- full network access
- prevent device from sleeping
Ranking
Other platforms
App summary
From 17 March 2025, the Brother SupportCenter app will no longer be available for downloading or use.
After the discontinuation date, use the apps and online help resources listed below.
Printers, DCPs, MFCs and Scanners
Depending on your model, download one of the following apps from Google Play (Android users) or the App Store (iOS users):
Brother Mobile Connect
Brother iPrint&Scan
You can check which app is compatible with your product on your local Brother website.
Home Sewing Machines and Cutting Machines
Visit the Brother support website at support.brother.com.
Brother SupportCenter App will provide you how to setup your Brother products, manuals, FAQ & Troubleshooting, and contact to Brother customer service.
You can also check remaining level of supplies.
Note: Some menues are available only to limited models.
This App will provide you following menu. For more detail, please refer to each description.
Product Setup:
You can view product setup video and/or setup guide.
Manuals:
You can view product manuals.
Supplies：
You can view various information about your product supplies.
You can order supplies on-line, check genuine, recycle information, and so on.
Contact:
You can view contact to Brother customer service.
Device Status/Information:
You can view your product network status, serial number, and remaining amount of supplies.
User Setting:
You can check or change the country and language setting.
QR Code Reader:
You can scan QR and Data Matrix codes assigned to Brother products or manuals to obtain more information.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.- Great support app for Brother printers and scanners.
- Helpful for users of specific Brother machines like sewing machines.
- Provides easy access to manuals and support resources.
- App is often deemed useless due to navigation issues.
- Service requests and contact options often lead to frustration.
- Printing performance over Wi-Fi is slow and unreliable.
- Does not effectively support all printer models, especially for Android users.
- Difficulties in contacting support through the app.
- Frustration with app functionality and navigation.
- Problems with printer connectivity and performance.
- Inadequate service and support from Brother for product issues.
User reviews
Kathryn Webb, 2024-10-11 
Delilah Willis, 2024-10-02 
Phyllis & Clayton, 2024-08-22Similar apps
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