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Bath & Body Works
App stats
Rating: 4.55
0.01
(286,166)
Creation date: 2017-08-29
Email: cu*****@bathandbodyworks.com
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Camera: take pictures and videos
Other:
- receive data from Internet
- view network connections
- control flashlight
- full network access
- run at startup
- control vibration
- prevent device from sleeping
Ranking
# 12,582
Other platforms
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App summary
Download the top-rated app and discover the best way to shop Bath & Body Works (both online and in-stores!) Stay up to date on today’s deals and sign up for push notifications to make sure you don’t miss a thing!
Unlock even more app-exclusive features when you become a Rewards member:
- Earn points toward your choice of FREE products (up to $16.95 retail value)
- Track your points anytime, anywhere
- Use Rewards and offers in your wallet
- Get early access to new products, sneak peeks and more
- Unwrap a special birthday surprise
User reviews
Pros
- Great for browsing products
- Keeps track of rewards
- Notifications for sales
Cons
- App is slow and glitchy
- Cannot edit or remove items from cart
- Location feature does not work properly
- Frequent crashing during use
- Difficulties using coupons and rewards
Most mentioned
- Slow loading times
- Issues with location settings
- Inability to modify shopping cart
- App crashes or freezes
- Problems accessing the Wallet and rewards
User reviews
This app makes it incredibly hard to shop.You can't change your location most of the time& always says I'm near a location far away even though I'm literally 2.6 miles away from 2 B&BW stores,when you try to change it won't load& you can't even enter a zip code,just has a loading circle that won't respond.Now you can't even browse the app,it forgets all your filters when you click on an item to look at then scrolls you all the way to the top when you go back & you lose where you were browsing.
The app doesn't allow you to remove items from the cart and if and item is out of stock it just stays stuck in your cart preventing you from making a purchase instead of removing it or putting in a save for later spot. I would have made a purchase 6 months ago but they still haven't fixed this issue.
I've been trying to log in for over a month & it closes the app before I can type anything. Tried to use the customer care chat & it was no help (not a real person). When I waited to talk to a real person, no one responded when it was my turn. I also logged into the website, but it doesn't show you if you have a reward or how close you are to getting one. With the holiday sales happening, I need my app to work properly. Otherwise, I'll shop elsewhere.
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