Audio Service App

Audio Service App - for convenient remote control of your hearing instruments.

Audio Service App - Control Your Hearing Aids

"Audio Service App" is a mobile application that allows users of Audio Service hearing aids (2014 and later) to easily customize and control their devices. With features like volume control, various listening programs, and device usage statistics, this app enhances the user experience. It also supports services tailored to individual needs based on the specific hearing aid model and regional availability. Users can track their hearing success and access guides directly through the app or online.
Install from Google Play Store

App stats

Version: 2.6.80.15243 (Last updated: 2024-08-08)
Creation date: 2020-02-04
Permissions
Identity: find accounts on the device
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Camera: take pictures and videos
Microphone: record audio
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access
  • change your audio settings
  • control vibration
  • prevent device from sleeping

Other platforms

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App summary

Audio Service App

The Audio Service App enables users of Audio Service hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the Audio Service App includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the Audio Service App:
With the Audio Service App the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The Audio Service App also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.

- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the Audio Service App allows the following functions to be controlled, like

- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor

... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Hearing success lessons
In addition to the initial adjustment of the hearing aid, the examination of the settings for the hearing success of the patient is significantly important. Based on a questionnaire available in the Audio Service App, the hearing aid wearer can also document and continuously check the status and success of his hearing success to his audiologist.


The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113198

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Works when it wants to
  • Handier to use than messing around with rocker switch
Cons
  • Unreliable connectivity
  • Cannot switch aids off from app
  • Poor user experience and navigation
  • Incompatible with some hearing aids
  • Frequent crashes and slow performance
Most mentioned
  • Issues with Bluetooth connectivity
  • Frustration over lack of control over hearing aids
  • Problems with volume control and adjustments
  • User manual is inadequate
  • Frequent malfunctioning of the app
User reviews
Not working at all
by Farsuram Desai, 2024-11-27

Very unreliable due to the quality of the audio by volume 0 to 16 I can't hear any difference except feedback when high

Very often my audio aid not working
by Rajeev Menon, 2024-08-25
View all user reviews

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