Associated Bank Digital - Manage Your Finances Easily
"Associated Bank Digital" is a secure mobile app for managing your finances anytime. View balances, deposit checks, pay bills, and access alerts, all in one place. Enjoy features like Credit Monitor and location services for surcharge-free ATMs and branches. Stay informed and take control of your financial management effortlessly.
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Associated Bank Digital is the convenient and secure way to manage your money 24/7/365. Quickly review transactions, deposit and transfer funds, pay bills*, manage debit cards, find surcharge-free ATM and branch locations near you, and much more. Plus, stay informed with alerts, Actionable Insights and Credit Monitor.
To use Credit Monitor, eligible customers must sign in to digital banking, activate the feature, and accept the terms and conditions. Information provided through Credit Monitor is obtained by Experian. For more information, visit AssociatedBank.com/Personal/Digital-Banking/Credit-Monitor.
*Our standard bill payment service, found within digital banking, is free, up to your available balance. Accelerated delivery services within the bill payment service have additional service charges. Please refer to the Terms and Conditions of the Bill Payment Service, the Consumer Deposit Account Fee Schedule, or the applicable Checking Product Disclosure for details.
Associated Bank does not charge a fee to download our digital applications; however, transactional fees may apply. Carrier message and data rates may apply; check your carrier’s plan for details. Visit AssociatedBank.com/Disclosures for Terms and Conditions for your service.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Some users noted improvements in the app after updates.
When functioning properly, users find the app convenient for mobile banking.
Cons
App frequently crashes or fails to load.
Issues with mobile check deposits, such as photo capture problems.
Multi-factor authentication methods are limited and insecure.
Inability to efficiently update personal information like addresses.
Random errors and unresponsiveness require frequent uninstalls and reinstalls.
Problems with mobile deposits and camera functionality
Inconsistent experience across different devices and updates
User reviews
I have two issues with the app. Firstly and most alarming for all users is that the multi factor authentication methods only include a call or SMS message, both of which are incredibly easy to intercept by a hacker without the user's knowledge. The second issue is that you cannot update your address in the app. There is an edit address option but the fields are not editable, except for mailing address. I assume this is a bug.
Definitely liked the old version of the app more. Even with all of its flaws. While this one looks better it it rarely functions for me. Half the time it will never fully load. I just get the logo and the login screen never comes up. Even after 30 minutes of waiting. Even after restarts, cache cleared, data cleared, app uninstalled and reinstalled. When it does manage to actually load to the login screen it takes far too long. It's faster to open the website and just use that vs this app.
"Upgrade" is terrible! The upgrade to the app is awful. I had no issues whatsoever when I first began using it, now after the changes, most of the time my deposits won't go through. It's taken me 3 days to get 3 checks deposited! By the way, we are now limited to only 3 deposited checks per day... *UPDATE- I'm happy to say it appears the app has been tweaked and is again working well. Also, the number of checks allowed for deposit has been increased, which is a huge help to me. Thank you!