Hartford Courant
A simple, elegant, customizable way to get our exclusive, premium storytelling.
Total ratings
2.75
(Rating count:
331)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good journalism when articles are accessible.
- Some users appreciate the low subscription rates.
- The dark theme is mentioned as a beneficial feature.
Cons
- Frequent issues with logging in and recognizing subscriptions.
- Technical problems leading to app freezing and slow loads.
- Excessive ads despite being a paid subscriber.
- Complicated cancellation process for subscriptions.
Most mentioned
- Subscription access problems
- App performance issues (freezing, slow loading)
- Excessive advertisements
- Difficulties in managing or cancelling subscriptions
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User reviews
Recent rating average:
1.20
All time rating average:
2.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-10 |  | | I had no idea i was paying 20bux a month for this subscription. Why is it so hard to remove a subscription on this app? Just terrible! |
| 2024-03-14 |  | | $3 for a 1yr sub and have gotten locked out of the mobile and web versions, despite clearing cookies and logging in again. I screenshot the order form and confirmations as I knew there would eventually be problems, as there has been with this account of and on for several years (why I refuse to pay more than promo rates). The only way to resolve subscription issues is via a phone call - no email, no help forms. Any more time wasted and I'll cut this paper loose despite reading it since the 1970s |
| 2024-03-03 |  | | App thinks I don't have a subscription, but I do. I only paid $3 for the year, so it's a small loss, but I definitely won't continue the subscription once the year is up, considering I can't use it on my phone. |
| 2023-12-14 |  | | I paid 2 months ago for digital online, with a credit/debit card, and Courant, though flooding me with news (articles) since, as if they recognized me as a paid subscribet (which I was) but continued to block ne as soon as I opened an online one, asking me to subscribe, yet my checking acct statement keeps withdrawing my monthly rate I signed up for, but I can't READ any of it, though I paid in Octobet 2023 for a 6 month online subscription. Anyone out there can tell me how to cancel??!! |
| 2023-12-01 |  | | If you can read a given article, it's still good journalism (as The Courant always has been). But this app fails to load or remain readable 90% of the time on a Pixel 6, Pixel 7 and on an HTC... on Verizon, on T-Mobile, and on WiFi. I've complained. They say they're "having technical issues." It's been malfunctioning for the better part of two years. Pretty amazing that they still haven't fixed this pay-for app. I read local news on other sources because of this (Patch, NBC CT). |
| 2023-10-11 |  | | The app routinely tells me that I have reached my free article limit, even though I am a paying customer. I reinstalled it out of frustration and now I can't log in at all. Also, the number of ads that I have to endure, again, as a paying customer, is excessive. Useless junk. |
| 2023-07-20 |  | | Articles are not displayed natively, but instead bring you to the website, which makes you log in again to view them. Utterly useless. |
| 2023-07-18 |  | | What a joke of a newspaper the Courant has become under their new Venture Capitalist owners. All u get are wire service stories & terrible local coverageas to boo. The only exception is Sports where one writer, Dom Amore, writes EVERY single story & ALL columns about EVERY sport! I hope they pay this guy a lot of cash bc without him, they wouldn't HAVE s sports section. Sadly, we all know it's just a matter of time before the VC has squeezed the last penny out and closes it for good. |
| 2023-06-02 |  | | Not happy! Can't see pictures and it contains mostly ads. I've been trying to unsubscribe and they've made it nigh impossible! Being charged again even though I've been trying to unsubscribe. Robbery. |
| 2022-09-25 |  | | Very disappointing and cumbersome, not user-friendly to read digital edition online or in the app. Would really prefer to just receive the physical paper we paid for. After 3 weeks of not one successful delivery, I struggle to understand how this paper has stayed in business as long as it has. Customer Service is all in the Philippines (?!) and after 12+ calls I still don't have an explanation as to why we haven't been delivered to yet. Requested a full refund 3x, still don't have that either! |
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