BART Official

The official Bay Area Rapid Transit (BART) app has arrived.

BART Official

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App stats

By: San Francisco Bay Area Rapid Transit District

Users: 328,493

982

Rating: 2.90

(430)

0.02

Version: 2.1.3 (Last updated: 2024-07-28)

Creation date: 2018-11-11

Email: we*****@bart.gov

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Other:

receive data from Internet
view network connections
full network access
run at startup
prevent device from sleeping
read Google service configuration

Ranking

# 108,932 ▼ 60

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App summary

Analyze keywords

The official Bay Area Rapid Transit (BART) app has arrived. It’s the easiest way to plan your trip and get accurate real time train departures with data straight from BART, along with official service alerts.

The BART app offers exclusive features for hassle free travel for daily commuters, infrequent users and tourists alike:
-Plan your entire end to end trip with BART’s exclusive Trip Planner giving you the fastest route from your starting point to your destination using BART and multiple modes of transportation, including connecting transit, biking, walking and driving.
-Step by step navigation with personalized preferences and saved favorite stations and trips.
-Real time departures and schedule timetable.
-Customized in-app notifications about BART service and announcements.
-Contactless in-app Daily Fee parking payment
-Service disruption information linked to your trip itinerary.
-Report a Biohazard that needs addressing and access our BART Watch App for reporting crimes.
-Escalator and Elevator advisories.
-Fleet of the Future train tracker.
-Cancelled trip notices.
-Easily see the last train of the evening by station when you’re planning your night out or your trip home from the airport.
-Station information (including if it offers a parking lot and secured bike parking).
-Seamless connection to bart.gov and BARTable for deals, events, and fun.
-It’s ad free; who wants to be distracted when looking how far away your train is?

BART is working on future features of the app to enhance your BART experience... Tell us about the features you want.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Train departure information is presented clearly.
The app has the potential for improvement and could be more efficient in the future.
It is better than some third-party apps.

Cons

Clunky user interface and poor user experience.
Unreliable updates for train times and other information.
Difficulties in navigating to find different stations and features.
Issues with the Trip Planner resetting times and not allowing proper adjustments.
Complicated process for parking payments and managing multiple apps.

Most mentioned

Poor user experience and interface issues.
Unreliable and inaccurate information.
Difficult navigation and usability within the app.

User reviews

If you leave the app, even mistakenly, you will be forced to quit and reopen to get updated arrival time because the folks at BART, as with public transit, have apparently never used an app, so they don't know how to even get the basics done correctly.

Schad Dalton, 2024-10-31

I installed the app to register for long-term parking at berryessa station, but that station isn't even listed in their app. On the station web page it says you can reserve parking on their website. Seems like this is a sloppy app that's out of date, that station has been open for years. When an app like this doesn't work on the very first thing you try to use it for, you give up quick.

David Parks, 2024-09-06

Not just an *awful* user experience, I'd almost say it's hostile. It seems as though any suggestion made in the interest of improving this app is used to do the opposite - it just keeps getting worse and worse with each update. You can't pay for your ride, you can't reload your clipper card, and you have to put in a lot of guess work as to where you are and where you're going. It's as if the devs are doling out punishment to users for the crime of being forced to use their service.