Transfer, Pay, receive & pay your bills…. Wherever you are!
AlinmaPay E-Wallet - Secure Digital Payments
"AlinmaPay E-Wallet" is a digital wallet supervised by SAMA, enabling users to transfer, pay bills, and make purchases securely without a bank account. Ideal for individuals and business owners, it allows you to conduct local and international transactions, split bills with friends and family, and pay merchants effortlessly using a digital card. Register now to experience convenient and secure digital payments at your fingertips.
App stats
By: Alinma Bank
Rating: 4.41
261 new ratings
(28,766)
Permissions:
Size: 52.04M
Email: al*****@alinmapay.com.sa
URLs: Website ,Privacy policy
Ranking
# 62,987
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App summary
AlinmaPay is a digital wallet supervised by SAMA, available either for our partners’ individuals or business owners. Register now without the need of having bank account so you can pay to merchants using a digital card, paying for bills, receive and transfer locally and internationally easily and securely. Also the wallet can be used to split the bill amount with your family and friends.
User reviews
Pros
- Good international exchange rates
- User-friendly interface for basic functions
Cons
- Poor customer service and responsiveness
- Delays and issues with transactions, especially international transfers
- Deductions from refunded amounts without clear reasons
- App crashes and technical issues when trying to use functions
Most mentioned
- Money gets stuck or not transferred after initiated transactions
- Difficulty in reaching customer support
- Poor handling of transaction issues and refunds
- Long wait times for support responses
User reviews
Very bad experience, very bad customer support. Tried several times to transfer money failed. Called customer service by chosing the language option as English but person attend the call doesn't speak English and informed someone will call back. But never. Finally, the money successfully transferred after several attempt but not credited to the bank account of receiving bank. Tried to reach customer service with out any luck. Went to Alinma Bank, they said they have no link with Alinmapay.
Amount gets deducted, after contacting customer care they says that the amount is refunded to my wallet back but it is not available, I recommend anyone trying to do international remittance please avoid it from this application your money will held for a long period.
Worst Experience. My first international transaction with the app and it was an absolute nightmare. The money was deducted from my wallet but was not deposited into my account. The customer helpline was always busy. Finally got through after a week. . The money was refunded to my wallet after a deduction of 300 riyals for no proper reason. Customer service too bad no response at all.
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